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I am a solicitor in the medical negligence team at Irwin Mitchell's Bristol office. I handle a variety of claims including delay in diagnosis of cancer, pregnancy and gynaecological injuries and fatal claims. I work closely with Julie Lewis, the partner in the team assisting her with cerebral palsy claims and delay in diagnosis of brain haemorrhages.
Bringing a claim can be a very daunting experience and I am also passionate about supporting local charities that can assist my clients and provide them with support and guidance outside the claim process. I work closely with Flamingo Chicks, an inclusive dance school, Meningitis Now and MacMillan Cancer Support and Irwin Mitchell’s Court of Protection and Public Law teams to ensure that my clients receive all the support and services they need to help them move forwards with their lives.
From a young age I was always interested in law which started after I did some work experience in a local solicitors firm specialising in family law. I really enjoyed my week at the firm and I decided I wanted to study law at University.
I really enjoy the challenge that comes with my job and the rewarding nature of the work I do. At University I quickly realised that I wanted to focus on personal legal services because I care about helping people and making a difference to their lives.
I enjoy running and although I have run a half marathon in the past, so far one was enough! I also enjoy music and play the piano and the harp.
"May I take this opportunity to personally thank you for the help and support that you have provided throughout this whole process. Your professionalism, friendliness and support have made this process a lot easier than it could have been. Thank you." - Client
“Stephen’s sudden death has had a huge impact on the family who are still struggling to come to terms with what happened to him.
“For more than two years Susan and the rest of the family have had a number of concerns about the events that unfolded in the lead up to his death. Sadly some of the evidence heard during the course of the inquest has validated these concerns.
“While nothing will make up for Stephen’s death we acknowledge that following his death, the Trust has introduced measures designed to reduce the number of delays patients suffering an asthma attack face. It is vital that staff follow these measures at all times to help prevent a repeat of the delays Stephen faced before his death.
“We also call on other Ambulance Trusts across the country to review how they deal with asthma attacks to help prevent other families suffering the pain and anguish Stephen’s family have had to endure following his death.”
“Not knowing the full picture of what happened that evening has caused a great deal of anguish for Susan and the rest of the family as they attempted to come to terms with Stephen’s sudden death.
“The family rightly have a number of serious concerns about what happened to Stephen and hope that the inquest will now provide them with the vital answers they deserve.
“If during the course of the inquest any areas where patient care can be improved are identified, it is crucial that appropriate measures are put in place.”
“This is an extremely worrying case in which medical experts failed to spot the key ‘red flags’ for tumours in under-fives, with Lara’s condition only being identified due to the sheer determination of her parents.
“While there is nothing to suggest there is a wide reaching problem at the Trust, worryingly, despite the investigation carried out by Royal United Hospital Bath, this is not the only case of this kind that Irwin Mitchell is involved in relation to the hospital.
“The other case concerns a six month old baby whose mother took her to A&E at Bath extremely worried about her symptoms. As with Lara’s experience, no scans were carried out and the staff just advised they would try to speed up a routine scan. Shortly afterwards, the baby was diagnosed with a non-cancerous brain cyst and fluid on the brain.
“The cyst is still on her brain and the little girl is currently undergoing a series of medical appointments, including with a physiotherapist, an occupational therapist and an eye specialist.
“The little girl has mild paralysis on the right side of her body and visual problems. It is not yet clear what the future will hold in terms of her walking, talking and general development and her mum fears she may be severely disabled
“A Root Cause Analysis Investigation report also found that there was a ‘missed opportunity’ to carry out a scan leading to a delay in diagnosing the baby’s condition.
“We have serious concerns about the level or care that was provided in these two cases and are investigating if more could have been done.
“If during the course of our investigations any shortcomings are identified, it is important the NHS Trust learns lessons and puts new measures in place to ensure patients receive the best possible care as quickly as possible.”
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