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Carolyn Heaton



I head a team of specialist solicitors who act for adults and children who have sustained severe brain and/or spinal cord damage. Quite simply, our job is to try and make the lives of our clients and their families easier and more comfortable.

The cases my team pursues are often very complex and involve large amounts of money.  Rehabilitation is always at the forefront of our minds and we aim to get our clients the help they need when they need it. This normally involves sorting out help with care and getting the client the therapies they need such as physiotherapy, speech and language therapy and occupational therapy.

Equipment/transport/housing/employment and education are some of the other issues that we look at during the course of the claim. Compensation can never turn the clock back but it can enable clients to have a decent quality of life again and reduce or eliminate the stress placed upon their loved ones.

What Is The Most Rewarding Aspect Of Your Role?

The most rewarding aspect of my job is to listen to the client and find out what their priorities are and then sort those issues out for them.  Seeing someone stand, walk or talk again after lots of therapy or seeing a client in their new purposely adapted house with proper bathroom and bedroom facilities always makes my job worthwhile.

What Do You Like About Working At Irwin Mitchell?

I like the fact that the staff of Irwin Mitchell genuinely care for their clients and always try to put the client's needs first. Over the course of my career I have taken over many cases from other firms of solicitors and am always appalled that people take on cases which they do not have the experience and expertise to handle.  

What Do You Do Away From The Office?

I do Pilates Orbit in a quest to keep fit (basically it’s Pilates using a type of skateboard!). I have also recently bought a bike. I like to spend time with friends and family and enjoy eating out, walking and going to the theatre/cinema.


"The client is always first and foremost in her mind. She makes sure she understands their needs and always delivers". - Chambers & Partners, 2019

Sources commend her for her "exceptional forensic ability. She also has a remarkable ability to look ahead at problems that may arise but have not arisen yet." - Chambers & Partners 2018

Interviewees describe her as "empathetic and sensitive" noting that "she is focused on the best possible rehabilitation and best outcomes for her clients" - Chambers & Partners 2017

"First-class catastrophic head injury lawyer" - Chambers & Partners 2016

"Absolutely meticulous with detail." - Chambers & Partners 2014

"Absolutely meticulous on the details of cases, and gets fantastic results for clients." - Legal 500 2013

"We can't praise you enough for the hours of work that have been done. We always knew it was a difficult case, but you worked hard to bring it to a successful conclusion. It has been a difficult time since our son's accident, but we are pleased that he now has funds to help provide for his needs." - Client

Read My Comments On The Latest News

  • 16/11/2016
    Motorcyclist Who Suffered A Brain Injury During Crash Speaks Out For Road Safety Week

    “Woody has made a positive recovery from what was a very serious injury. He is making significant progress in relation to his difficulties and it is hoped that he and his family can now move on with their lives. Woody now has funds to pay for the future case management and therapy that he may require and to help him pursue his goals in relation to his property business. “We fully support Brake’s Road Safety Week to raise awareness of the six pledges for safe driving. Agreeing to these pledges can make the difference between life and death, as most road traffic collisions are preventable.”

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  • 01/06/2016
    Leeds Law Firm Tackling Three Peaks Challenge To Raise Funds For The Child Brain Injury Trust

    “The work the Child Brain Injury Trust does is absolutely invaluable and we are delighted to be able to do what we can to help raise funds that will allow the charity to continue providing help and support for those who require it. “The National Three Peaks really is a daunting challenge especially as the challenge is to do it in just 24 hours. “The team are all looking forward to the challenge as we know how important it is to raise money for charities like the Child Brain Injury Trust, which has helped a number of families we have represented in our work here at Irwin Mitchell.”

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  • 12/05/2016
    Success At Charity Bollywood Theatre Night At West Yorkshire Playhouse

    “The event at the West Yorkshire Playhouse was a fantastic experience and we were delighted to host it and help raise money to allow the Trust to continue the fantastic work it does in our area. “Through our work we understand just how much of an impact brain injuries can have on young people, as well as their families, and the challenges they now have to face every day when dealing with the impact of a brain injury. “A significant number of our clients have used and still use the services which The Child Brain Injury Trust provide and we are delighted to have raised more than £2,000 on the night, which will go some way to helping the charity to continue its work in our area.”

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  • 01/12/2015
    Leeds Law Firm Throws Fashion Show To Support Child Brain Injury Trust

    “CBIT is a great charity which provides invaluable support to brain injured children and their families. Through our work we understand how important CBIT's services are for families and children affected by brain injuries, and it was an honour to be able to raise funds for them. "We had a fantastic night in at Jigsaw, and we can’t thank them enough for letting us use their store. It was fun to see some of my colleagues strutting their stuff.”

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