0370 1500 100

Carolyn Heaton

  • 0370 1500 100


I head a team of specialist solicitors who act for adults and children who have sustained severe brain and/or spinal cord damage. Quite simply, our job is to try and make the lives of our clients and their families easier and more comfortable.

The cases my team pursues are often very complex and involve large amounts of money.  Rehabilitation is always at the forefront of our minds and we aim to get our clients the help they need when they need it. This normally involves sorting out help with care and getting the client the therapies they need such as physiotherapy, speech and language therapy and occupational therapy.

Equipment/transport/housing/employment and education are some of the other issues that we look at during the course of the claim. Compensation can never turn the clock back but it can enable clients to have a decent quality of life again and reduce or eliminate the stress placed upon their loved ones.

What Is The Most Rewarding Aspect Of Your Role?

The most rewarding aspect of my job is to listen to the client and find out what their priorities are and then sort those issues out for them.  Seeing someone stand, walk or talk again after lots of therapy or seeing a client in their new purposely adapted house with proper bathroom and bedroom facilities always makes my job worthwhile.

What Do You Like About Working At Irwin Mitchell?

I like the fact that the staff of Irwin Mitchell genuinely care for their clients and always try to put the client's needs first. Over the course of my career I have taken over many cases from other firms of solicitors and am always appalled that people take on cases which they do not have the experience and expertise to handle.  

What Do You Do Away From The Office?

I do Pilates Orbit in a quest to keep fit (basically it’s Pilates using a type of skateboard!). I have also recently bought a bike. I like to spend time with friends and family and enjoy eating out, walking and going to the theatre/cinema.


"The client is always first and foremost in her mind. She makes sure she understands their needs and always delivers". - Chambers & Partners, 2019

Sources commend her for her "exceptional forensic ability. She also has a remarkable ability to look ahead at problems that may arise but have not arisen yet." - Chambers & Partners 2018

Interviewees describe her as "empathetic and sensitive" noting that "she is focused on the best possible rehabilitation and best outcomes for her clients" - Chambers & Partners 2017

"First-class catastrophic head injury lawyer" - Chambers & Partners 2016

"Absolutely meticulous with detail." - Chambers & Partners 2014

"Absolutely meticulous on the details of cases, and gets fantastic results for clients." - Legal 500 2013

"We can't praise you enough for the hours of work that have been done. We always knew it was a difficult case, but you worked hard to bring it to a successful conclusion. It has been a difficult time since our son's accident, but we are pleased that he now has funds to help provide for his needs." - Client

Read My Comments On The Latest News

  • 07/06/2019
    Specialist Lawyers Compete In Local Boat Race In Aid Of Wetherby Hospice

    “The Dragon Boat Race is always a fantastic event to attend and our team did a great job, raising £1237. This money will go towards helping Martin House continue with the amazing work they do in supporting young people and their families during difficult times.”

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  • 24/05/2019
    Exhibition Aims To Make A Difference To The Lives Of Disabled Adults And Children

    “We are delighted to be putting together this exhibition that will allow groups from across the North of England to showcase the services and equipment they provide for those with disabilities. There promises to be a wide range of exciting activities to try on the day, and I am sure it will be a fun and informative day for all who attend. The good variety in exhibitors at this event bodes well for the day to be a good mix of all the North has to offer.”

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  • 16/05/2019
    Teenager On Road To Recovery After Being Knocked Off His Bicycle And Left For Dead

    “Kiernan is an inspiration, he has made remarkable progress always striving to be the best he can be. Headway’s Action for Brain Injury Campaign focuses on brain injury fatigue this year and this has been a significant problem for Kiernan who has to have frequent rests throughout the day. Fatigue is a devastating side effect of brain injury and quite rightly is something that needs to be highlighted and understood. People assume it’s just being tired but it is so much more than that and is a common and recognised side effect of brain injury. Many of my clients suffer from brain injury related fatigue and it severely disrupts all aspects of their lives every single day leaving them struggling to undertake day to day activities and work.”

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  • 16/11/2016
    Motorcyclist Who Suffered A Brain Injury During Crash Speaks Out For Road Safety Week

    “Woody has made a positive recovery from what was a very serious injury. He is making significant progress in relation to his difficulties and it is hoped that he and his family can now move on with their lives. Woody now has funds to pay for the future case management and therapy that he may require and to help him pursue his goals in relation to his property business. “We fully support Brake’s Road Safety Week to raise awareness of the six pledges for safe driving. Agreeing to these pledges can make the difference between life and death, as most road traffic collisions are preventable.”

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