Nottingham maternity review: Serious concerns highlighted in BBC Panorama investigation

BBC reporting as part of a Panorama investigation into maternity services at Nottingham University Hospitals NHS Trust (covering care between 2012 and 2025) has brought into sharp focus deeply concerning issues relating not only to clinical standards, but also to culture within maternity services.

Drawing on evidence from Donna Ockenden’s independent review - the largest maternity inquiry in NHS history - the investigation highlights concerns about avoidable harm to mums and babies, alongside troubling reports of inappropriate and dismissive language used by some staff when referring to patients. 

Language used included the acronym “FOH” written on a whiteboard next to names of heavily pregnant women, indicating a staff member wanted patients to go home, reports the BBC.

These findings point to systemic cultural issues which must be urgently addressed.

Ockenden Nottingham Review examining 2,500 cases 

While these reports are shocking, they reflect experiences I regularly see when supporting families affected by poor maternity care. Too often, concerns raised by mums and their families aren't listened to or acted upon, leading to devastating and in some cases avoidable outcomes.

The Ockenden Review is examining the experiences of around 2,500 families. However, many of the issues now emerging have been identified in previous investigations. It's therefore critical that recommendations are not only made, but meaningfully implemented. Failure to act on known risks allows harm to continue.

Lawyers supporting families affected by maternity care failings

Irwin Mitchell's medical negligence team represents hundreds of families affected by poor maternity care nationally, including in Nottingham. Their first-hand accounts mirror those described in the review and recent reporting. 

Many describe a failure to listen, a lack of transparency, and a prolonged search for answers, accountability, and access to appropriate support. Behind every case is a human story of profound and lasting impact.

Meaningful change is essential

Patient safety must always be the first priority. Every family is entitled not only to safe and competent care, but also to compassion, respect, and clear communication throughout what should be a positive and supported experience. Where these standards aren't met, there must be accountability, transparency, and immediate action.

As the Ockenden Review approaches publication, it is vital that the experiences of families lead to measurable and lasting improvements in maternity care. Meaningful change is essential.

Find out more about Irwin Mitchell's expertise in securing answers and access to specialist support for families affected by maternity care failings at our dedicated birth injuries section.  

More on the BBC's findings can be found online.