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Personal Management Licences

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To offer gambling facilities to consumers in Great Britain, you’ll need to apply for several licences from the Gambling Commission and for land-based gambling premises licences for the premises to be operated

In relation to online gambling, in addition to securing the requisite operating licences authorising the licensable activities applications for a Personal Management Licence (PML). PML’s must be held by those members of the management team that occupy the specified management offices identified in Licence Condition 1. The requisite applications need to be filed by the relevant management post holders on the same day that the corporate applications are filed.

In the case of land-based casinos and bingo clubs there are additional officers that are required to hold PML’s. For the other land-based sectors the same occupiers of management offices as for the remote sector are required to hold PML’s.

Our expert licensing solicitors can help you to secure the right licence for your business and ensure you’re complying with legislation. Contact us to let us know how we can help you.

We’ve experts who’ve been working in licensing for over 30 years. They've passed on their extensive knowledge to their colleagues. This has allowed us to create a team with an unrivalled and unique skill set.

Our teams will work flexibly to best meet your needs. If you’d prefer a video or phone call, rather than meeting in person, we can arrange this for you.

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Philip Somarakis National Head of Regulatory & Partner Meet the team

Personal Management Licences - More Information

A Personal Management Licence must be held by the senior management who are appointed to the following key management offices:

  • The overall management and direction of the licensee’s business or affairs
  • The licensee’s finance function as head of that function
  • The licensee’s gambling regulatory compliance function as head of that function
  • The licensee’s marketing function as head of that function
  • The licensee’s information technology function as head of that function in so far as it relates to gambling-related information technology and software
  • Regulatory compliance
  • Marketing and commercial development
  • Gambling related IT and security.

In the case of land-based gambling premises, Personal Management Licences must also be held by the manager of bingo or casino licensed premises. A PML will also be required by an operations manager where the company operate are more than five.

The Gambling Commission issues Personal Management Licences. Applications are submitted by the individual and must be submitted on the same day as the Operating Licence application(s) along with the supporting documentation.

Anyone applying for a Personal Management Licence must provide the following information at the time the application is filed (matters such as overseas police reports can take some time to obtain, so this must be factored into the application process):

  • Details of financial assets and evidence of the source of funds
  • Proof of experience in the gambling industry
  • Employment history for the last 10 years
  • Proof of competence and training on the 2005 Act and LCCP
  • Credit Report
  • Details of any investigations carried out by a regulatory body and any criminal convictions
  • For UK residents a Disclosure and Barring Service (DBS) check and for overseas applicants a local police report.

The application must also specify the percentage of equity held by any of the post holders.

Small Scale Operators

For small scale operators where the qualifying positions are held by three or fewer individuals, financial declarations must be filed by the post holders (known as Annex A Declarations). If granted their names will be endorsed on the face of the Operating Licence.

Also, any person with a shareholding of 10% or more must submit an Annex A Declaration.

Where an individual ceases to occupy a specified management office a Key Event notification must be filed within five working days identifying who will cover for that role until a replacement is appointed.

If a replacement post holder does not currently hold a Personal Management Licence they need to apply for the PML before they take up their position as when a PML is granted it authorises that individual to carry out that role.

If they already hold a PML then their licence is simply linked to the company’s operating licence. Again, the appointment of a person to one of the specified management offices must be notified as a Key Event within five working days.

In the case of small-scale operators an application to vary the Operating Licence must be filed where there is a change of the holder of a qualifying position

Personal Function Licences

In the case of non-remote casinos, the following must hold a Personal Function Licence:

  1. Dealer in respect of casino games
  2. Cashier
  3. Inspector
  4. Security staff employed to watch gaming
  5. Supervisor of gaming activities.

Personal Management Licence applications must be submitted on the same day as the Operating Licence application.

Our team of licensing solicitors includes some of the country’s most experienced legal experts in this sector.

We’ve the knowledge and experience to get you the licences you need to legally operate licensed gambling.

We’re also able to help you with any regulatory, compliance, and enforcement issues you may face. We can provide a comprehensive service that covers the entire gambling licensing sector.

Frequently Asked Questions

How much does a personal management licence cost?

A personal management licence will cost £370. If your application is unsuccessful, you’ll need to pay the fee again. That’s why it’s important to make sure your application is right the first time around. Our experts can help you prepare your application for submission.

Contact us to see how we can help prepare your application for submitting.

Can I appeal if my application is refused?

Yes, you’ve got 28 days from the letter of refusal to appeal a decision. The appeal will go to an independent tribunal.

Our specialists can help with an appeal. We’ve experience taking appeals to the independent tribunal, contact us to for advice on whether you can appeal a decision to refuse a PML, or to revoke or suspend a PML.

Will the Gambling Commission do a criminal record check?

Yes, the Gambling Commission will carry out an enhanced criminal record check through the Disclosure and Barring Service if you have resided in the UK or the Isle of Man for at least 2 years.

In the case of overseas based individuals a local police report must be submitted with the Personal Licence application, and you should take advice as to whether you can withhold details of any spent convictions.

It’s important that you declare any offences to the Gambling Commission. This will prevent any delays to your application.

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