I am a grade 3 Paralegal. I work within our award-winning military injury team and specialise in helping veterans bring claims under the Armed Forces Compensation Scheme.
What inspired you to get into law?
If I am honest, I accidently fell into law about 17 years ago as a legal secretary and I have worked my way up to my current position. From the moment I landed, I developed a passion for helping people and love the field of work I am currently in.
What is the most rewarding aspect of your role?
I find that listening to the feedback from client is extremely important it allows me to understand things from their point of view. It is also very rewarding and when hear how I have been able to play a part in helping to improve their lives for the better.
What do you like about working at Irwin Mitchell?
Irwin Mitchell isn’t just my work place, it's like having a very large second family. Everyone cares about how you are and genuinely shows an interest in you as an individual. It doesn’t matter what your job title is, you're treated in the same caring way.
What do you do away from the office?
When I'm not at work, I love to spend time gardening and creating bespoke items for my home.
"Absolutely amazing service and support I have received from Irwin Mitchell specifically Victoria McLean who has stuck with my case even when I was ready to give up and won my decision for which I will always be in her debt, I would recommend to all veterans looking for help in any claim." - 5* Trustpilot review
"Irwin Mitchell have helped me get financial support that I wouldn’t of been able to get on my own. Victoria McLean in particular has helped me through a very difficult stage of my life and through to what I’m hoping is the other side of it. Would recommend them to anyone." - Client
"Victoria McLean has been absolutely brilliant in handling my AFCS claim. She has been nothing but professional and genuinely committed to achieving the best result possible for me... I was kept regularly updated and never felt like I was out of the loop or just another client... Of course there is a fee but it’s been worth every penny. I have no reservation in recommending Irwin Mitchell after my experience with Victoria." - Client
"I made the right decision making Irwin Mitchell my solicitors - they fight hard for ex-servicemen, they have a good understand of the complex needs of veterans, and they give you their time and understanding from the start. The knowledge this company has to offer veterans is beyond what any other solicitors can offer to you...
I was looked after by Victoria, my paralegal. She kept me informed and made me feel important and at ease throughout my case. She has a great way of making you understand legal matters and will give you time out of her day to listen to you and your needs. She is very professional and has a great deal of knowledge regarding legal services.
Without the support of Victoria and Irwin Mitchell, I would never have gained the reward I received. If you're a veteran looking for legal advice, I cannot recommend Irwin Mitchell enough. Thank you." - 5* Trustpilot review
"Victoria and all her team have fought for me over the last 4 years, a fight I could not have done with my PTSD, and the difficulties thrown up by the Military and pensions people. I now have the reward I should have received and the security and peace of mind it has brought. I can't thank Victoria and her team at Irwin Mitchell enough." - 5* Trustpilot review
"I highly recommend Victoria McLean of Irwin Mitchell. She represented our case with professionalism, determination and most importantly care. Understanding the impact of our legal dealings on my husband’s mental health, she has navigated an extremely complicated process on our behalf, her attention to detail, empathy and tenacity are to be commended.I would go so far as to call her a champion for our armed forces veterans. Put in simple terms, she is someone you want in your corner!"- 5* Trustpilot review
"Victoria has been an absolute professional from start to finish. And the final outcome has now changed our lives. We are going to miss chatting with Victoria as we feel we have built a friendship over the last 6yrs." -5* Trustpilot review
"Wow! I cannot thank... Victoria Mclean... & all the team at Irwin Mitchell that helped me achieve this great result. My near 10 year battle to change the medical decision I was awarded from my previous employment, has finally been recognised to be the wrong decision, from the hard work, blood, sweat and tears of Heather and team. I cannot thank them enough...
"The support received felt personal to me and they kept me updated every step of the way. If I had not contacted them for a while, they'd be straight there on my case keeping me on my toes to update how I was doing." - 5* Trustpilot review
"The service I've received from Irwin Mitchell has been first class and hassle free. My initial consultation with Amanda was very informative and all steps of the process were outlined clearly. Throughout the duration of my case Victoria has been in constant contact with me to inform me of any updates with my case and to ask about my general welfare. I can honestly say Victoria made the whole process as stress free as possible. Based on my experience I will happily recommend Irwin Mitchell to anyone I meet in need of the same assistance I received." - 5* Trustpilot review
"Irwin Mitchell (Manchester) came highly recommended to me by a good friend who was also a fellow veteran. They were able to help me successfully submit a claim under the Armed Forces Compensation Scheme. Having regular updates/communication with Victoria who has been my point of contact throughout (nearly five years), it has been reassuring to know that I had somebody not only extremely professional working hard to gain a very positive result, Victoria has also been empathic and genuinely concerned about my physical and mental well-being. Like my good friend, I cannot recommend them highly enough and I am so glad that I made that difficult first call to their specialist team." - 5* Trustpilot review
"From day 1 of Victoria McLean taking my husbands case on she’s always kept us in the loop with every step that has been taken.
She’s gone above and beyond to do everything she can to get the best outcome my husband could possibly have.
We thank both Victoria McLean and Amanda Marsh who took our case on, an all there hard work.
I would recommend them as the best out there.
- 5* Trustpilot review