Nivetha Ramachandran

I know that contacting a solicitor is often a daunting step, particularly when you are already dealing with the consequences of medical treatment that has gone wrong. I pride myself on being approachable, empathetic and taking the time to really listen to my clients and understand what they have been through.

During our first meeting, my focus is on understanding your circumstances, answering your questions and identifying what is most important to you and your family. Clients often tell me that they appreciate my ability to explain complex medical and legal issues in a clear and straightforward way, giving them confidence and reassurance throughout the process.

I aim to ensure that, by the end of our meeting, you have a clear understanding of your options, the potential next steps and how I can help you achieve the best possible outcome.

Every case is different, and I believe it is important to understand not only what has gone wrong medically, but also the wider impact that negligence has had on a person's life. I take the time to get to know my clients, their families, their concerns and what they hope to achieve from the claims process.

The first step is always a thorough investigation. I review the medical records in detail, identify the key issues and work with leading independent experts to establish whether negligent treatment occurred and the consequences that flow from it. Many of the cases I handle involve complex medical, causation and quantum issues, and I enjoy working through those challenges to build the strongest possible case.

Throughout the claim, I work closely with clients, experts, barristers and other professionals to develop the evidence and ensure no aspect of the claim is overlooked. I appreciate that the legal process can feel overwhelming, particularly for people already dealing with significant injuries or bereavement, so I focus on explaining matters clearly, keeping clients updated and being available to answer questions whenever they arise.

While securing compensation is a key part of my role, I am equally focused on helping clients access the treatment, rehabilitation, support and financial security they need to move forward with their lives. Seeing the difference a successful outcome can make to a client and their family is one of the most rewarding aspects of my work.

• Secured a £2.4 million settlement for a young claimant who suffered permanent hearing loss following negligent delay in the diagnosis and treatment of cholesteatoma 
• Led a technically complex clinical negligence claim involving cardiac electrophysiology treatment and permanent pacemaker dependency. The matter required detailed analysis of highly specialised cardiology evidence concerning electrophysiological mapping, ablation techniques, informed consent and causation, together with the development of a substantial future loss claim encompassing lifelong treatment needs, psychological injury and loss of earnings.
• Achieved £400,000 for a claimant who suffered severe and permanent urogynaecological complications following negligent management of a perineal infection and abscess, resulting in ongoing urinary dysfunction, incontinence, psychological injury and significant future care and treatment needs
• Secured a full admission of liability and substantial settlement on behalf of the family of a gentleman who sadly died by suicide following failures by mental health services to appropriately assess and manage severe suicidal ideation. 

"Exceptionally informative, polite, honest and friendly." Client NPS feedback

“Excellent communication” - Client NPS feedback 

“I just wanted to say a HUGE thank you for everything you’ve done and continue to do for me. Your support has meant a great deal, and I feel truly blessed to have you acting on my behalf"- Client 

"Thank you again for everything you’re doing on my behalf. Your support and guidance mean a lot to me and I’m very grateful to have you acting for me" Client 

"Every question we had was answered patiently, and at every stage we were kept informed in a respectful way. Nivetha’s communication was truly valuable. She explained complicated and difficult issues in a way that we could understand, and her honesty and clarity gave us confidence throughout the process. In such a sensitive matter, legal knowledge is important, but a human and compassionate approach is also extremely important — and Nivetha showed this throughout. Although the final outcome was not what we had hoped for, it is very important to us to know that the matter was handled with seriousness, care and professionalism. We felt that every reasonable question was considered, every stage was looked at carefully, and we were always treated with honesty. This gave us some peace of mind during a very difficult process. The way the Irwin Mitchell team worked was genuinely reassuring. They did not only focus on the case itself, but also understood the difficult journey we were going through as a family. They supported us with patience, gave clear explanations, and made the process as understandable as possible. This meant a great deal to us. I would especially like to thank Nivetha Ramachandran. Her kindness, patience, professionalism, honesty and understanding approach gave us support that we will never forget. She helped us not only legally, but also by giving us reassurance and confidence during a very difficult time. I would also like to sincerely thank everyone at Irwin Mitchell who worked on our case. Their effort, attention, sensitivity and professionalism are truly appreciated. We are grateful for the respect and care shown to us during such a difficult and emotional process. I would wholeheartedly recommend Irwin Mitchell, especially Nivetha Ramachandran, to anyone looking for professional, reliable, honest, understanding and genuinely caring legal support. The support and human approach they showed us during a very difficult time will never be forgotten. My sincere thanks again to Nivetha and the whole Irwin Mitchell team. I wish them continued success for the future." - Cem Gezici 

"On behalf of our mum, Christina, and our family, we would highly recommend Nivetha Ramachandran from Irwin Mitchell. She represented us in our medical negligence claim and helped us secure a successful outcome. Throughout the entire process, Nivetha was compassionate, professional, and supportive. She understood how difficult and emotional the situation was for us and always took the time to explain things clearly, answer our questions, and keep us updated on the progress of our claim. What could have been a stressful and overwhelming experience was made much easier thanks to her expertise, dedication, and approachable manner. We always felt that our case was in safe hands and that Nivetha genuinely cared about achieving the best possible outcome for us. We are extremely grateful for all of her hard work and commitment and would not hesitate to recommend Nivetha and the team at Irwin Mitchell to anyone seeking support with a medical negligence claim. Thank you." - Carley M