I am an APIL-accredited Senior Litigator specialising in personal injury claims involving road traffic accidents.
I help people with a variety of claims, including multiple injury claims, fatal accident claims, and secondary victim claims. I specialise in dealing with allegations of fraud and dishonesty brought against claimants.
I also have significant experience in dealing with MOJ portal cases.
As part of my role I handle all aspects of litigation and where possible deal with relevant advocacy such as case management conferences and application hearings.
What Inspired You to Get Into Law?
My career at Irwin Mitchell started in 2004 and I dealt purely with administration and debt recovery to start with. As time went on, it became clear to me that I had an interest in personal injury claims and wanted to progress to handling my own cases in that field.
What Is The Most Rewarding Aspect Of Your Role?
The most rewarding aspect of my job is that I can be there for clients and their loved ones and give them the support that they need during a difficult time.
I enjoy building relationships with both clients and colleagues by using the knowledge and expertise I have built up throughout my time at Irwin Mitchell.
What Do You Like Best About Working At Irwin Mitchell?
I like that Irwin Mitchell always supports you with the necessary resources you need to progress within the firm. There are always training and development opportunities and you get to progress at your own pace and to a level that suits you.
I've progressed significantly during my time here and hope to continue to further my legal career.
What Do You Do Away From The Office?
I like to spend my time going on walks in the countryside with my family and camping.
I once performed at the Royal Albert Hall, London in the ‘Music for Youth Schools Prom’ and have always had a keen interest in music.
“My car insurance company used Irwin Mitchell to help me with legal matters after an accident I had. It got taken to Court in the end and thankfully I won. The lady assigned to my case was absolutely wonderful. She gave me the best advice possible and knew her stuff. I am so glad I went ahead with everything. I felt looked after and my queries were always responded to. Couldn't have asked for a better firm to represent me.” – 5* Trustpilot review
“My dealings were managed by Natalie Chappell and I can't fault the service delivered. I was kept up to date regularly by email and phone where necessary, everything was dealt with in a timely and professional manner. I was also given given the information and support required as we went through the process and it was all new to me. I would definitely recommend Irwin Mitchell & Natalie” - 5* Trustpilot review
“I lost my dad due to a tragic accident so this was a highly emotional journey. The professional care of Natalie Chappell was a " breath of fresh air"; her patient and compassionate disposition greatly helped us to cope and this combined with her professionalism I felt that I could genuinely trust Natalie to look after our interests and conclude our case as quickly as possible. I would have no hesitation in recommending Natalie a very capable, knowledgeable and approachable person. Thank you so much.” - 5* Trustpilot review
"Since taking over my claim, Natalie Chappell has been extremely helpful and thorough. She has been present and helpful even through the challenges of a pandemic, answering questions and keeping me informed as she gathers more information. I am extremely pleased with the outcome she has secured - a win. I believe she is a credit to Irwin Mitchell. Thank you Natalie, I will definitely be recommending you to friends and family in need." - 5* Trustpilot review
"It's been a long three years but, Irwin Mitchell stood by me every step of the way. Even though the madness of the pandemic, Irwin Mitchell and Natalie Chappel got me the best result. I’m very grateful that I had Irwin Mitchell to guide and assist me through what was a very emotional time. " - 5* Trustpilot review