I am an Associate Solicitor in the Medical Negligence team in our Newcastle office.
I qualified as a Solicitor in 2010 and have 8 years experience in civil litigation and in personal injury claims. I specialise in clinical negligence claims and have a particular interest in surgical negligence, delayed cancer diagnosis, gynaecology, and fatal claims.
What Inspired You To Get Into Law?
I decided to take up a career in law after working the summer holidays in a local high street firm. I immediately knew this was the right path for me and studied law at university on a part-time basis whilst working full-time in a solicitors firm, gaining invaluable knowledge.
What Is The Most Rewarding Aspect Of Your Role?
I find it rewarding to make a difference and help people achieve the outcome they want. Every client is unique and has different goals when they make a claim.
Some people just need to talk to someone who understands what they've gone through. Some want an apology. Some want to ensure that lessons are learnt and that others never have to go through the same ordeal.
What Do You Like About Working At Irwin Mitchell?
Everyone is genuinely very friendly and approachable at Irwin Mitchell. I feel like part of a close-knit team.
What Do You Do Away From The Office?
My hobbies include cooking, keeping fit, and weekends away. My two young sons also keep me very busy.
"I highly recommend Irwin Mitchell, and Lindsay our solicitor, after the excellent legal advice and help given to my family dealing with a family bereavement brought about by NHS negligence. Without Lindsay and Irwin Mitchell no changes would have occurred, and the hospital would probably never have accepted responsibility for the lack of care and treatment they gave or felt the need to change their policies. Because of their help this will hopefully save someone’s life in the future." - 5* Trustpilot review
"I'm honestly not sure I can put into words how amazing Irwin Mitchell have been over the past 5 years. I know I would not have been able to get through this case without the brilliant team, specifically Lindsay Cole. She has guided me through a complex case over the past few years; patiently and professionally. She is friendly, approachable and goes above and beyond her role as Solicitor; sympathetically listening to your concerns and sometimes even tears.
I was reassured at every stage of the process and her communication was second to none; always offering to explain any legal jargon to me. Our case was successful and when I received this news, I felt the relief and happiness from Lindsay. I genuinely feel like she cared about the people and getting the justice of the case, beyond any Success Fee.
Most of our communications were via post, phone and email which made the process smooth and none disrupting to my day-to-day life. I am relieved the case is closed now but I am so grateful I had the support and guidance which I received. Cannot recommend enough!" - 5* Trustpilot review
"Very proficient, professional, empathetic, informative and thorough." - 5* Trustpilot review
"I would highly recommend using Irwin Mitchell. My solicitor was a lovely lady called, Lindsay Cole from the Newcastle office. From the moment she took my case on she was extremely helpful, supportive and kept me informed at every step of the process.
I was given professional legal advice and fantastic support in enabling me to make important decisions throughout. My case was won with a significant settlement which was beyond any amount I had ever imagined." - 5* Trustpilot review
"I would like to express my thanks to Lindsay for all her help support and guidance during my case. Lindsay has been very professional and supportive throughout the whole process. Thank you.” - 5* Trustpilot review
"Throughout my dealings with Irwin Mitchell I've been kept up to date with events and proceedings. Enabling me to fully understand the mechanisms of my case.
Lindsay Cole has been a delight to work with and has shown professionalism throughout.”
- 5* Trustpilot review
"My Case Solicitor Lindsay Cole was recommend to me from a friend to represent my late father’s medical negligence claim, and I was not disappointed.
Throughout the process Lindsay was always very caring, professional, honest and approachable.
She has a lot of experience in this area and offered me and family expert advice and support which proved to secure a settlement out of court and an apology from the concerned organisation. For me and my family this was an emotional time and feel that justice has been met. Lindsay and her team were always on hand to answer questions and to explain the complexities of the legal case as this was a process I was not familiar with.
I was also impressed with the impeccable time keeping of Lindsay and her team, as appointments were always on time and queries answered promptly.
I was also given regular updates and at no point did I feel confused or dismissed as to what was happening.
Now that the case has been finalised to our satisfaction I can honestly say that the whole process for us has been very easy and fairly stress free. I highly recommend our Case Solicitor Lindsay Cole and Irwin Mitchell Solicitors. Thank you for all your dedication." - 5* Trustpilot review