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I am a Partner at Irwin Mitchell's Newcastle office and Middlesbrough consulting office. I'm the Regional Managing Partner for Personal Injury and also lead the Serious Injury team.
I specialise in pursuing claims following serious brain and spinal cord injury and have achieved many multi-million pound awards on behalf of my clients.
I'm recognised for my experience and specialism by the Association of Personal Injury Lawyers (APIL) - I'm an APIL Fellow and an Accredited Brain Injury Specialist.
"She is very experienced, offers a really high-quality service and clearly runs an extremely good team." - Chambers & Partners, 2018
"Has a fantastic client manner and always inspires trust and confidence" - Legal 500, 2017
Ranked in Tier 1 in Legal 500 2016 - "Irwin Mitchell's practice is led by the "very experienced, determined and resourceful" Fran Mayes who is "totally committed to client's cases".
Fran Mayes has "excellent client skills and forms strong lay/professional relationships", according to peers. - Chambers & Partners 2016
Fran Mayes has "a huge amount of empathy for her clients" and is "very committed and capable" - Chambers & Partners 2015
Fran Mayes is "very client focused and energetic in her pursuit of the best outcomes for clients." - Legal 500 2013
A member of my family worked with the Citizens Advice Bureau for many years. While I was at school I used to visit for work experience in my holidays and found their work very interesting and tremendously worthwhile. I decided while I was still at school that I wanted to be a lawyer and I am sure this early experience helped to mould my desire to help people in my future career.
While I was at Sheffield University studying law I met some representatives from Irwin Mitchell who really impressed me by their enthusiasm and commitment to their work. They seemed like a pretty fun group of people too!
From an early stage I identified personal injury as the area I wanted to specialise in. The mixture of medicine and the law has always interested me and I enjoy working with people to bring about the best result for my clients.
It is incredibly rewarding to be able to help people to arrange good quality care and rehabilitation and to watch their condition and quality of life improve as a result.
It is lovely to catch up with people I have helped in the past and very rewarding to hear how they move on with their lives after their compensation claims come to an end.
I really enjoy working with an enthusiastic and talented group of colleagues who share in a common goal of helping people following injury.
I am fortunate to have access to a network of solicitors at Irwin Mitchell specialising in other areas of law such as family, conveyancing, court of protection, wills, probate, employment and public law who I can call on for advice and support for my clients.
"Through our work we have seen on numerous occasions how sport has been able to help our clients with rehabilitation following serious injury.
“Unfortunately, while there are over 12 million people with disabilities in the UK, only one in six actually takes part in sport regularly.
“Part of this is due to the lack of funding and availability of specialist equipment and, with that in mind, we hope these grants will help support individuals and sports teams so they can realise their true potential.
“When we heard Dale’s story we were so impressed with his drive and determination to establish a team in Tyneside, opening up the sport to people who previously may not have had the opportunity to try it.
“We hope the sport can inspire others to realise that disability need to be a barrier to sport.”
“At Irwin Mitchell, we believe in building strong links within the communities in which we work, and supporting good local causes.
“The Newcastle United Foundation does some fantastic work and has a strong history of providing professional disability football coaching to both adults and children, and we are proud to be able to help out.
“The amputee team intends to compete in the EAFA League next season and we wish them the very best.”
“This little girl and her family have shown amazing bravery, they have been inspirational. She is making fantastic progress, but will now have lifelong needs for support and rehabilitation.
“We continue to work with the family to secure a settlement to fund her ongoing recovery and any additional support she needs as she adjusts to life with her disability.”
“The PI team works closely with other teams such as Court of Protection and Public Law to ensure that whilst their case is ongoing and even after legal action has concluded they are supported throughout their recovery.
“The damages we recover for our clients enable them to have access to the necessary treatment and rehabilitation programmes for the rest of their lives. These people would rather they hadn’t suffered serious injuries but it’s our job to help them get the best possible outcome so that they can live as independently as possible and get the help and support they need to recover.
“Our Court of Protection team has extensive specialist knowledge and resources to assist clients who lack the requisite capacity to manage their own property and affairs such as those suffering from dementia or Alzheimer’s, or brain injuries caused through medical negligence or severe head injuries in accidents or assaults.”
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