Courteney Coe

I am a Solicitor, specialising in Medical Negligence and I work within our Leeds team. I joined Irwin Mitchell as a Paralegal in the Medical Negligence team in 2019, before starting my training contract with the firm in 2021. I trained in a number of areas and but was ultimately drawn back to the Medical Negligence team and I qualified as a Solicitor here in 2023.

I help people who have been affected by a wide range of issues including:

• Delay in diagnosis of cancer
• Surgical errors
• Claims where families have lost a loved one as result of negligence
• Orthopaedic claims
• Psychiatric injury claims
• Cardiology claims.

I am passionate about supporting clients and getting them answers to the questions they have. I understand the impact that medical negligence can have on our clients and their families, and I deal with all of my cases sensitively and professionally.

What inspired you to get into law?

I have always been fascinated by health and medicine, but I have also always enjoyed critically analysing situations and being intellectually challenged. Whilst studying A-Level Law, it became clear very quickly that this was a potential career that I was passionate about, and I found the interaction between law and society particularly interesting.

During my university studies, I was always drawn to the more “personal” legal areas of law. When I was at University, I studied healthcare law and was introduced to the world of medical negligence. It instantly became appealing to me that I was able to pursue a career that combined both of my interests. Medical negligence is a fascinating area that challenges me and gives me the opportunity to learn new things every day.

I enjoy forming relationships with people and supporting others, and I have always felt very passionate about making a difference. Medical negligence is a very rewarding area of law.

What is the most rewarding aspect of your role?

I feel like I genuinely make a difference to people’s lives and everyday gives me the opportunity to help others through a situation they never thought they would find themselves in. I can help find answers for clients and lessen the stress they are experiencing, whether that is emotional, financial or physical. I have always been extremely passionate about patient safety, and I am very grateful to be able to promote this in my everyday role. No matter how small, it is always rewarding to know that I have made a difference to someone’s life or even just improved someone’s day.

What do you like about working at Irwin Mitchell?

I am surrounded by people who are genuinely passionate about supporting clients and striving to ensure the best outcome for them. I am also surrounded by supportive colleagues and an amazing team of people. I work in a very friendly team, and I have always been supported in my career.

What do you do away from the office?

I like to keep active when I am not working through running, playing netball and walking my little terrier, Maya. If I am not keeping active, you will most likely find me spending time with my husband, friends and family- usually eating some nice food!

Testimonials

"Considerate, Professional & Thorough. We had a very positive experience with Irwin Mitchell, Courteney Coe provided us with a thorough, considerate and timely response, we were always kept us up to date and she was very helpful and professional from beginning to end." -5* Trustpilot review

"Went with Irwin Mitchell and have been very pleased with outcome of my son's claim. Our solicitor Courteney Coe was excellent answering all queries straight away and keeping us informed of everything that was happening. Very pleased with compensation they won on behalf of my son (even judge at hearing admitted it was higher than he would have awarded). 1st class service from start to finish couldn't recommend enough." -5* Trustpilot review

"Courteney Coe has been excellent." -5* Trustpilot review

"Our point of contact is Courteney Coe. Throughout this ordeal, Courteney and the team have been very approachable and have kept us up to date from the start and still ongoing. We are glad we chose well with Irwin Mitchell. Professional and caring service." -5* Trustpilot review

I was dubious about using a solicitor but Courteney Coe was so friendly and helpful that I felt at ease straight away. She understood our problems and explained everything to us every step of the way. She replied to emails the same day and if I asked for a phone call I got one within a couple of hours. I was very surprised at how quickly things got moving as I had expected delays and long waits but that didn’t happen. I would absolutely recommend Irwin Mitchell to anyone who needed help and to be guided through the legal system as I was." -5* Trustpilot review

Courteney is extremely professional and she has kept me updated throughout. Communication has been clear and timely. I cannot fault the service I have received." -5* Trustpilot review