I am a Paralegal within the Serious Injury Resolve Team who deals with Personal Injury claims. These include road traffic accidents, public liability accidents, accidents at work and dog bite claims. I also provide assistance with fatal accident claims and secondary victim claims. I have experience dealing with a vast array of injuries, including orthopaedic injuries and complex psychological injuries, and liaising with clients and rehabilitation specialist to arrange treatment to assist with recovery.
My role includes the day-to-day management of claims and all aspects of litigation. I also provide support throughout the team and offer assistance to colleagues to help progress claims throughout the litigation process.
What Inspired You to Get Into Law?
In 2016, I started working as a voluntary Special Constable for Derbyshire Constabulary. I would regularly attend road traffic accidents and, while I found being able to help people in their moment of need rewarding, I often thought about them after an incident. This is when my interest turned to wanting to help people after an incident or road traffic collision. I then started working at Irwin Mitchell as an Admin Assistant within the Personal Injury department in 2017 and have progressed into the role of Paralegal.
What Is The Most Rewarding Aspect Of Your Role?
The most rewarding aspect of my role is receiving positive feedback from clients and being able to support them through the claims process, assisting with their recovery and future needs. I enjoy building relationships with clients and knowing that they can reach out to me if they need any support or guidance.
What do you like best about working at Irwin Mitchell?
I feel like I’m part of a approachable and supportive firm. Irwin Mitchell is also supporting me through my CILEX qualification, which is something that I probably wouldn’t have been able to do on my own. Irwin Mitchell always provide opportunities for career progression and I find this motivating.
What Do You Do Away From The Office?
In my spare time, I like to go on walks with my family and friends exploring new places. I also enjoying reading.
I also have an ten-year-old cat called George who gets a lot of attention.
"I dealt with Irwin Mitchell for an accident claim and my contact was Bethany Wale. I cannot rate Bethany highly enough; always attentive, friendly, polite and just very easy to deal with. Bethany made the whole unpleasant experience very easy and I just want to say thank you!" - 5* Trustpilot review
"Bethany was supportive, she made me feel at ease through the whole process, and was always available. Communication was excellent. A professional company." - 5* Trustpilot review
"Bethany Wade at Irwin Mitchell has been handling my claim and has provided an excellent service. All boxes have been ticked in regards to responsiveness, knowledge, explanation of processes (and being flexible about them), listening and acting with compassion whilst remaining objective and results-focused. Happy to recommend them and will certainly use them again in the future." - 5* Trustpilot review
"They were very professional and quick to reply to any questions. I had the pleasure of dealing with Darren Wilson and Bethany. Both answered any questions I had during the process in quick fashion, also very informative about every step of the process. Everything to do with my recovery was set up for me by them and the process has been stressless. Couldn’t recommend them more." - 5* Google Review
"Unbelievable service and case handling right from the very start of the claim. Full marks must go to Darren, Bethany Wale & Jody Robison for looking after me and explaining all the processes through the various stages of my claim. Nothing was too much trouble for them and an email or phone call was always there when needed in helping me get through my case. It made a rather harrowing ordeal a lot easier to cope with. Many thanks once again, it was good to know I was in safe hands." - 5* Trustpilot review
"Just all round good, professional service. Our contact at Irwin Mitchell (Bethany) was very helpful throughout and was always available when I had a question. Would thoroughly recommend. (She also achieved a very satisfactory outcome for us)." - 5* Trustpilot review
"Bethany was very supportive, she made me feel at ease through the whole process and was always available. Communication was excellent. A professional company." - 5* Trustpilot review
"They constantly kept me informed on the progress of my case, arranged for three types of specialist medical assessment. They gave sound advice, gave clear guidance on possible outcomes and most of all were totally honest with me and structured my expectations on the process and time scales involved... Irwin Mitchell have proved outstanding, but two individuals have proved exemplary - Darren Wilson and Bethany Wale, without them I would never have found peace and they restored my faith in society again." - 5* Trustpilot review
"Because of the excellent service I received I wouldn’t hesitate in recommending Irwin Mitchell to anyone. In particular Darren Wilson who was my case handler and Bethany Wale. Due to the complexity of my case it took a number of years to reach a conclusion. However, throughout they kept pushing the case forward, kept me very well informed, were patient and took the time to ensure I fully understood each step, were honest and supportive and helped make what was a difficult period a lot easier. Thank you" - 5* Trustpilot Review
"A huge thank you Darren and Bethany for all your help and support over the last year. I'm really grateful for the support and care you have both given me as I have really struggled with the whole process from the start but it definitely became a lot easier to deal with once you were on my case!" - 5* Trustpilot review
"I was fully informed of all my options at all times. The advice and contact was excellent at all times and assistance was always just a phone call away. If I was feeling anxious they fully explained and put my mind at ease. I would like to Thank Darren and Bethany for all their kind assistance through out" - 5* Trustpilot review
"From the start of my claim right to the very end, all I can say is thank you for everything you have done for me. I wasn’t just treated like a claim number, I was treated like a human being... They were always their when I needed to speak to them and were absolutely fantastic in handling my claim" - 5* Trustpilot review
"I dealt with Irwin Mitchell for an accident claim and my contact was Bethany Wale. I cannot rate Bethany highly enough; always attentive, friendly, polite and just very easy to deal with. Bethany made the whole unpleasant experience very easy and just want to say thank you!" - 5* Trustpilot review