Irwin Mitchell Annual Report 2023
Well positioned for sustainable long-term growth
Welcome to our Annual Report and Accounts, here you can access our latest report which provides an overview of our performance, key activities and priorities as we move forward.
FY23 Highlights
Continued Strategic Progress
We generated positive organic revenue growth complemented by strategic led combinations, lateral hires and non-core disposals.
Industry Leading Client Satisfaction Scores
We achieved industry leading client satisfaction scores including the coveted 5-star rating with Trustpilot (as of 30th April 2023).
New Propositions Launched
We introduced new service lines through lateral hires and launched our new Environmental, Social and Governance (ESG) proposition leveraging our deep understanding of our market and clients’ needs.
UK’s Best Workplaces
We continued to score highly in the independent Great Place to Work Institute’s Best UK Workplaces index across several categories.
Becoming A Signatory To The United Nations Global Compact
We became a signatory to the United Nations Global Compact committing to its Ten Principles and the framework of the Sustainable Development Goals.
Our Business Model
We’re passionate about the work we do and the difference we make in helping our clients navigate life’s ups and downs through the services we provide. This life-time approach to understanding our clients’ needs, providing expert advice and nurturing long-term relationships are key tenets of our business model, centred on being a leading responsible business.
For further information, read pages 20-23 of our FY23 Annual Report and Accounts.
Our Strategy
Our strategy is closely aligned with our purpose and focused on delivering positive outcomes for all our stakeholders: Clients, Colleagues and Communities.
For further information, read pages 24-39 of our FY23 Annual Report and Accounts.
Chair's Statement
"FY23 was another year of extraordinary global turbulence, with the recovery from the pandemic being impacted by inflationary pressures, rising interest rates and the devastating war in Ukraine. These unprecedented conditions have led to recessionary pressures across several advanced economies, including the UK, which is expected to narrowly avoid recession this calendar year.
Considering these challenges, I’m pleased to report that we delivered year-on-year Group Revenue growth and results that were broadly in line with expectations. On behalf of the Board, I would like to thank all our colleagues for their professionalism, dedication, and commitment to delivering exceptional client experiences and to all our shareholders, clients, suppliers, and partners for their ongoing support." - Glyn Barker, Group Non-Executive Chairman
Becoming A Leading Responsible Business
Inclusion and sustainability are the foundations of our Responsible Business strategy and align directly with our purpose: we strive to develop inclusive and sustainable relationships with our stakeholders, recognising that working together, we are better placed to navigate life’s ups and downs.
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