Product Liability Claims

Defective Vehicle Injury Claims

If a vehicle you are travelling in is defective, the consequences can be extremely serious. Injuries or deaths caused by a defective vehicle can devastate families and change lives forever. If this has happened to you or a loved one, we could help you claim compensation.

Whether you or someone close to you was driving or was a passenger in a faulty vehicle, you may be entitled to compensation if you have suffered injuries from an accident caused by a fault. In some cases, the accident may not have been caused by a fault but was instead made worse by one - such as a defective seatbelt failing to work properly in the event of a crash. Such issues can also entitle you to claim compensation.

We know that making a compensation claim while also dealing with your injuries can seem daunting, so it pays to have the experts on your side to make the process as straightforward as possible. By pursuing a claim with us you can be sure that you'll have an experienced team behind you who can help you every step of the way.

We can also help you get access to any rehabilitation you need to aid recovery following the accident - even if the case is still ongoing.

If you have any questions about making a claim for injuries caused by a defective vehicle, call us on 0800 056 4110 or contact us online for a free consultation on your case. We'll talk you through your options, and you are under no obligation to go any further after this initial call.

No Win No Fee*
Over 30 years' experience in defective product claims
Experienced personal injury experts
Offices across the UK

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Defective Vehicle Injury Claims - More Information
    • What's The Claims Process?
    • To make a compensation claim for an injury or illness caused by a defective product, the first thing you need to do is get in touch with us for a free consultation. We'll discuss what's happened to you, advise you on whether or not we think you can claim, and work out whether you could benefit from a No Win No Fee* arrangement.

      If you do decide to make a claim with us, we'll usually follow the same three stages:

      1. Investigation. We'll begin by determining the extent of your injury or illness, and any losses that you may experience as a result. This may involve an examination carried out by a medical expert
      2. Compensation. We'll work out how much compensation you should get based on the severity of your injuries, your pain and suffering, any medical expenses you've had, and your ability to get back to work. We'll put this amount to your opponent, and they can either accept or contest your claim.
      3. Conclusion. If your opponent accepts liability, you'll be awarded compensation. If not, court proceedings will begin.

        Starting proceedings doesn't mean that your claim will definitely go to trial. Instead, it means that the court will put a timetable in place and manage your claim towards trial. There is still the possibility for your opponent to settle.

        If you do have to go to court, we'll be there to support you every step of the way. If we agreed to handle your claim under a No Win No Fee* arrangement, then you won't have to pay anything if you are unsuccessful.

      If you have any questions about the claims process, please contact us today on 0800 056 4110 for your free initial consultation.

    • Can I Make A No Win No Fee* Claim?
    • Many of our cases are funded with a No Win No Fee agreement. This means that there’s no financial risk* to you when making a compensation claim.

      At the start of your case, we'll discuss funding options with you, advising you which we think is most suitable. If you have legal expenses insurance (LEI) or are covered by a trade union policy, these may be best for you. Legal expenses insurance is included in many household or car insurance policies, so it’s always worth checking whether you’re already covered.

      If we think you're best supported by a No Win No Fee* agreement, we'll explain the process clearly. You'll only have to pay anything if your claim is successful – your opponent will pay most of our fees, with the remaining costs coming out of your compensation settlement.

      Please visit our No Win No Fee page for more information on how it works.

    • What Is A Group Action, And What Are The Benefits?
    • In defective product claims it is not unusual for lots of people to have been affected by the same product, but group actions can arise in many different areas not just defective products.

      In some cases a group action may be appropriate way for the court to manage a number of similar claims together without having a trial of each individual claim. Group actions can help people to share legal expertise as well as the cost by working together, to try and maximise the chances of being fully and fairly compensated for your trauma.

      We have extensive experience in pursuing group actions relating to many different types of claim, including for defective products, drugs and medical devices.

      The expertise and results achieved for our clients means that Irwin Mitchell is the most highly ranked personal injury firm in the UK by two independent leading legal reviews.

      If you're unsure about whether making a group claim is right for you, it's best to seek some advice. Contact us and we'll be able to advise you on the options.


    • How Much Can I Claim?
    • How much compensation you receive for an injury caused by a defective product will depend on various factors related to your injury, its circumstances, and the support and rehabilitation you need.

      The amount of compensation you could claim will depend on many factors, including:

      • Current and future loss of earnings from being unable to return to work
      • Medical and travel expenses you've had to pay
      • Your care and support needs – both now and in the future
      • Whether you need modifications to your home
      • Whether you need mobility aids or specialist equipment
      • Your pain and suffering, and the nature of any ongoing problems you have

      For more information, call us on 0800 056 4110 and we'll be happy to discuss your options in a free initial consultation.


Manufacturers have a duty to their customers to ensure the products they release to the market are fit for purpose and safe for their intended use."

Tim Annett, Partner
Defective Products

Frequently Asked Questions

What Faults Are Common With Vehicles, And What Injuries Can Be Sustained?

When you drive a car, you expect that it should perform to a certain standard - be that during normal use, or how the vehicle responds in an accident. Some faults are more common than others, such as:

  • Failure of seat belts, airbags and brakes - all of which can lead to serious and potentially fatal injuries
  • Faulty components including leaking fuel tanks or air conditioning units - which could lead to fire, posing a serious threat to the driver and any passengers on board, as well as nearby vehicles and pedestrians

Proving that a specific defect or fault has caused an accident can be difficult, so it makes sense to have the experts on your side. The injuries that can be caused by defective vehicles can vary from minor to life-threatening, but regardless of the severity, it's vital to get the compensation you need in order to recover as best as you possibly can.

If you or a loved one has been injured as a result of a faulty or defective vehicle, please call us today on 0800 056 4110, or contact us online, for a free initial consultation on your case.

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What Is The Vehicle Manufacturer Responsible For?

If you've had an accident as a result of a vehicle defect, or if an accident was made worse by a vehicle defect, it can be difficult to understand where the blame lies.

Though the applicable legislation – the General Product Safety Regulations 2005 - isn't specific to vehicles, it can be generally applied to all consumer products. This means that manufacturers have a responsibility to ensure that the applicable safety requirements are met. In the vehicle industry, these safety requirements are heavily regulated, with different regulations applying to different parts of a vehicle, such as the seatbelts, brakes and airbags.

Any manufacturer failing to meet these regulated safety requirements could be liable for a compensation claim, should it be found that a person was injured as a consequence of this failure.

To find out more about manufacturer's liability in relation to defective vehicle compensation, contact us now on 0800 056 4110, or contact us online, for a free, no-obligation discussion.

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Why Choose Irwin Mitchell For A Defective Vehicle Injury Claim?

If you're looking to claim for a defective vehicle injury, it's vital that you choose a team that understand the complexities of such cases. Our team of experts have a great deal of expertise in these kinds of claims, so you can relax knowing your claim is being thoroughly investigated.

Our experts also understand the importance of rehabilitation and how being able to access to the right services is vital to making as full a recovery as possible. Our commitment to our clients' rehabilitation has seen us receive Post Magazine’s Rehabilitation Award for Claimant Solicitors on seven occasions.

Thanks to our extensive network of UK offices, we have a presence in many of the country's major cities, meaning that we're perfectly placed to assist with your claim. If you've experienced an injury as a result of a defective vehicle, we'll do everything we can for you if you're entitled to compensation.

If you'd like help and advice or have experienced an issue defective vehicle injury claims, call us on 0800 056 4110 or contact us online for a free consultation on your case.



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Awards & Accreditation

We're always proud to be recognised for the work we do for our clients and have been named as a leading firm in the latest legal guides - which provide information and recommendations about lawyers and law firms in the UK

"They are forensic and analytical as well as campaigning and careful. All of the lawyers work tirelessly for the smaller cases as well as the bigger cases."
We're delighted to have been named Claimant Solicitor of the Year in the 2016 Post Magazine Rehabilitation First Awards, an award we've won on seven occasions.
"'One of the best’ and ‘go-to firm’ Irwin Mitchell covers the full range of work, and specialises in complex, unique cases."

What Our Clients Say

We truly value and appreciate the feedback we receive from our clients, as we look to improve the services we offer on an ongoing basis.

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We believe rehabilitation is as important as compensation.


Injuries and illness can have a lasting effect on your life. We're proud to have won Post Magazine’s Rehabilitation Award for Claimant Solicitors on seven occasions, recognising our commitment to getting our clients the care and support they need to get their lives back on track.


Our Offices

Our offices are located in major cities throughout the UK and have excellent transport links.

Start Your Claim Today

To begin your claim for compensation, or ask any questions regarding personal injury claims, contact us today for a free consultation.

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