Personal

Personal Injury Claims

If you’ve been injured in an accident that wasn’t your fault, or suffered illness as a result of someone else’s negligence, we could help you to make a personal injury claim. Our specialist personal injury lawyers are here to make things easier for you and your family.

We understand that compensation is only part of the story, and could help you access the right rehabilitation, medical care and support that suits your needs.

Each year our injury lawyers help thousands of people with their claims after an accident or illness. You can rely on us to fight fearlessly to protect your best interests, reaching an outcome that can make a real difference to your life.

We can provide help and advice in a range of circumstances, including:

Personal injury claims could also be made on a No Win No Fee basis*, which means that you won’t have to pay anything if your claim isn’t successful.

We’ll discuss the funding options available to you for your personal injury claim, helping you come to a decision that suits your circumstances.

You can also benefit by being able to access our other expert teams. As one of the largest law firms in the country, we can help with things like accessing state benefits, writing a Will and other legal issues you may be facing.

We have specialist personal injury solicitors based across the country, so don’t hesitate to contact us today to set up a free initial consultation.


No Win No Fee*
Help with rehabilitation
Thousands of successful claims each year
Specialist rehabilitation contacts

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  • Stuart Henderson
  • Managing Partner - Personal Injury
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Personal Injury Claims - More Information
    • How Will You Handle My Claim?
    • Free Initial Consultation

      When you contact us, you’ll speak to one of our friendly team members, who will talk to you about your injuries or illness. This initial consultation is free, confidential and from there, we’ll advise you on the best way to take your claim forward and if there are any steps we can take straight away to help with your immediate needs.

      Contacting Those Responsible For Your Injuries

      We’ll contact those responsible for your accident or illness to see if they accept responsibility for what happened. If they accept responsibility, we’ll try to secure interim payments, which can fund any immediate medical care, rehabilitation and expenses while your claim is ongoing. These interim payments will be taken out of your final compensation award.

      Gathering The Evidence

      Our experts will look into your case in detail, gathering evidence from various sources such as witnesses and independent medical professionals.

      We’ll employ medical professionals to find out how your accident or illness impacted your health and recommend the care, rehabilitation and support you’ll need in the future in order to make the best recovery possible.

      Final Settlement & Compensation Awarded

      We’ll always try and negotiate claims out of court. However, if your opponent doesn’t accept responsibility or doesn’t agree with the amount of compensation we feel you need, we’ll start court proceedings.

      Even when trial dates have been set, claims are still often settled before reaching court. If your claim needs to be decided at court, we’ll be there to help you every step of the way, talking you through what will happen so you feel as comfortable as possible.

      Read more about what happens if your case goes to court.

    • What Can Compensation Pay For?
    • Every personal injury case is different, so there’s no set amount of compensation you’ll receive. The amount of compensation you’ll get will depend on your circumstances, the severity of your injuries and the long term impact.

      To work out how much compensation you’re entitled to, we’ll take into account factors such as:

      • Expenses – including travel expenses to medical appointments, medical equipment and things that help with practical day-to-day living.
      • Loss of earnings – to cover any time you’ve had off work and time off you may need in the future. This figure can also cover matters such as not returning to the same role or not being able to return to work.
      • Pain and suffering – caused by your injury or illness.
      • Rehabilitation – to help provide the necessary rehabilitation for your recovery and well-being.
      • Adaptations – we can help you adapt your home and vehicle after an injury to help with living independently.   
      • Care – to provide for any care and support you may need.

      If you’d like to make a compensation claim, contact us to set up a free initial consultation on 0800 056 4110.

    • Can You Take Over From My Current Lawyers?
    • If you have a personal injury claim underway with another law firm and you’re concerned about the way it has been handled, you can ask for a second opinion. We’ve helped many people who’ve been dissatisfied with the advice or service they’ve received, and will make your transition between firms as smooth as possible.

      If you’ve received poor quality service, we suggest that you present your concerns to your current lawyers first. After this, we’re happy to offer a second opinion and will give you free independent advice on your claim so you can make an informed choice about moving.

      We’ll provide you with honest guidance about your claim and will quickly decide how we can best help proceed with your case.

      If you decide to move your case to us, you won’t have to worry about a thing as we’ll take care of all the necessary arrangements.

      If you’re concerned about how your personal injury case has been handled and would like to talk about moving it to us, contact us free today on 0800 056 4110.

    • Can I Make A No Win No Fee Claim?
    • We accept personal injury cases which are funded by No Win No Fee agreements. Often known as conditional fee agreements (CFA), this type of funding allows you to make a personal injury claim without having to worry about legal costs while your claim is ongoing. You also won’t need to pay anything if you lose meaning that there is no financial risk to you*.

      There are a number of ways in which you could fund your case instead of No Win No Fee agreements. These include:

      • Legal expenses insurance – it’s worth checking your household or car insurance policy documents as you may have legal expenses cover to help with any legal costs.
      • Trade union – if you are a member of a trade union, they may provide assistance for some legal issues.
      • Legal aid – this is now only available in cases for children with brain (neurological) injuries resulting in severe disability, which arise during pregnancy, childbirth or up to eight weeks after the birth.

      We’ll always talk you through your options and help you decide on which funding method is best suited to you.

      Learn more about No Win No Fee claims.

    • Our Experts
    • By making a claim with us, you’ll deal with friendly and professional lawyers who’ll take time to get to know you and understand what happened to you. You’ll benefit from our expert knowledge of compensation claims and will be represented by a lawyer with a specialism in a particular area of personal injury law.

      Our solicitors are based across the country and have the knowledge and experience to make a real difference to your life, securing you the compensation you need to move forward. We handle thousands of successful personal injury claims each year, and have secured more than £1 billion in compensation for our clients over the last two years.

      Your lawyer will run your case as efficiently as possible and will start investigating your claim immediately. We’ll always provide you with clear advice that can help you with a variety of issues relating to your claim. We can offer advice on financial issues, state benefits and claiming against your employer, if the injury or illness you suffered was while you were at work.

      Our Personal Injury team has been applauded by leading legal guides, Chambers & Partners and the Legal 500. In 2016, Chambers & Partners said: “They are excellent, very knowledgeable and considerate to their clients, in whom they take a personal interest.” The Legal 500, in 2015, described us as a “leading player” and recognised that we “handle every case thoroughly and compassionately.”

      We’re also proud to have won the Claimant Solicitor of the Year prize at the Rehabilitation First Awards on seven different occasions. This award recognises our key focus on rehabilitation, making sure that our clients can access the care and support they need.

      View our Personal Injury team.


The compensation means that I can have the care that I really need rather than what’s provided as a bare minimum."

Rosie, client
Rosie Mayes quote image

Frequently Asked Questions

Who Can Make A Personal Injury Claim?

If you’ve suffered an injury because of an accident that was someone else’s fault, you could be entitled to make a personal injury claim. Our personal injury solicitors are aware that you could be making a claim for a number of reasons including to access compensation and to make sure that the person or organisation responsible for your injuries is held to account.

You are able to make a claim on behalf of someone else, including:

  • On behalf of a child who was involved in an accident before their 18th birthday
  • For someone who doesn’t have the mental capacity to handle their own case
  • On behalf of a loved one who has unfortunately passed away

If you’ve lost your loved one in an accident or due to illness where someone else was to blame, we could help you with:

  • Getting compensation for your loved one’s pain and suffering, to account for financial losses caused by the death and to cover funeral expenses
  • Representing you at inquest
  • Dependency claims – helping you access inheritance that wasn’t left in your loved one’s Will
  • Understanding what happened to your loved one

Our lawyers could also help you access a statutory bereavement award, a flat rate of £12,980 which is provided when a wrongful death has occurred. This is available if you’re the spouse, civil partner or parent (if under 18) of the person who died.

To find out more about making a personal injury claim, contact us free on 0800 056 4110.

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How Long Do I Have To Make A Claim?

You normally have to make a personal injury claim within three years of the date of accident or the date of diagnosis for your illness, so you should contact us as soon as possible. By getting in touch with us earlier, it can help with the preparation of your claim as there are often fewer problems finding witnesses whose statements we need to support your case.

There are some exceptions to the three year time limit, including:

  • Claims on behalf of children – these can be made at any point before their 18th birthday. When the child reaches 18, they can make their own claim at any stage up until they turn 21.
  • Criminal injury claims – if you’ve been hurt in a violent crime, your case will be handled by the Criminal Injuries Compensation Authority (CICA) who set a time limit of two years to make a claim after an incident.
  • Mental capacity – there are no time limits to make a claim on behalf of someone who doesn’t have the ability to handle their own case.
  • Fatal claims – to make a claim on behalf of your loved one, you’ll have three years from the date they died to make a claim. If a post-mortem found that the death was caused by an accident or illness, you have three years from the date you were informed.
  • Accidents on board ships – after an accident on a cruise liner or ferry, you’ll usually have two years to make a claim from the date when you left the ship. The same time limit applies on board cargo ships but will count from the date of your injury.
  • International flights – if you had an accident after you went through passport control, you’re technically classed as being on board an international flight. After an accident on an international flight, you’ll have two years to make a claim from your arrival at your final destination.
  • Domestic flights – claims have to be made within two years of the time when you landed.
  • Accidents/illnesses abroad – different time limits apply overseas depending on the country’s laws. We suggest you contact us as soon as possible to find out more.

If you would like to make a personal injury claim, we urge you to contact us as soon as possible so you do not exceed the time limit applied in your case. The courts do have the option to allow a case to progress after the stipulated time limit but these occurrences don’t very happen very often. Call us today on 0800 056 4110 for a free initial consultation to discuss your situation.

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Can You Help Me Access Rehabilitation And Medical Care?

By making a personal injury claim with us, our lawyers will work hard to ensure that you get compensation which allows you to access the rehabilitation and support you need. Specialist medical care can be invaluable, helping you make the best recovery possible from your injuries.

Because of our years of experience in handling personal injury claims, we’ve seen how rehabilitation can make a huge difference to your recovery and long term well-being. If you need rehabilitation, our solicitors will work with our in-house client liaison managers, support groups and care providers to set up a plan for your care in the future.

We’ll always take the time to understand your needs and what you’d like to get out of your rehabilitation programme. If you already have rehabilitation treatment on the NHS, we can work alongside them and help you access any other support that you may need.

We’ve helped thousands of people access life-changing rehabilitation and support and our commitment has been awarded by Rehabilitation First, who have presented us with the Claimant Solicitor of the Year prize for our work seven times.

Find out more about rehabilitation and support.


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Awards & Accreditations

"They are forensic and analytical as well as campaigning and careful. All of the lawyers work tirelessly for the smaller cases as well as the bigger cases."
We're delighted to have been named Claimant Solicitor of the Year in the 2016 Post Magazine Rehabilitation First Awards, an award we've won on seven occasions.
"'One of the best’ and ‘go-to firm’ Irwin Mitchell covers the full range of work, and specialises in complex, unique cases."

What Our Clients Say

We truly value and appreciate the feedback we receive from our clients, as we look to improve the services we offer on an ongoing basis.

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Making a difference – specialist care and support services.

Rehabilitation means different things to different people. For some it’s being able to return to work, while for others it’s being able to become more independent around the house. Our personal injury solicitors are here for you whatever your situation is, and you can be reassured that we’ll help you access the care and support you need to make the best recovery possible.

Our Offices

Our offices are located in major cities throughout the UK and have excellent transport links.

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