'Action Vital' To Improve Great Western Hospital's A&E

Medical negligence experts react to new findings

19.01.2016

Specialist medical negligence lawyers have urged the NHS to work on safety in the A&E department at Swindon’s Great Western Hospital, following the Care Quality Commission (CQC) rating it ‘inadequate.’ 

The CQC highlighted issues with the layout of the department that posed serious concerns, as the observation unit was isolated meaning that patients waiting weren’t properly monitored. This ‘posed unacceptable risks to patient and staff safety.’ 

Other concerns included the department being understaffed and standard ‘good hand hygiene practices and use of protective personal clothing’ not been fully adhered to by all staff. The trust's chief executive Nerissa Vaughan said safety was "our number one priority.” She continued with, "We know we need to do more to build on the improvements we have already made.” 

Julie Lewis, Partner and specialist medical negligence expert at Irwin Mitchell, said:

Expert Opinion
“All patients deserve the best care and treatment possible, regardless of when they are admitted to hospital. Sadly however, we do see many cases where opportunities to provide the best service to patients hasn’t happened - often resulting in devastating consequences.

“These findings show how important it is that every effort is made to improve Great Western Hospital’s A&E service. Safety must always be the priority.”
Julie Lewis, Partner