Shropshire Residents Given Say On Healthcare

Residents In Shropshire Are Being Invited To Suggest Improvements To Local Healthcare Facilities


A series of workshops are being held throughout August and September to give residents in Shropshire the chance to have their say on local NHS services.

The programme is used to ensure that hospitals meet the needs and objectives of local people - something that has proven to be an issue at a number of NHS trusts in recent years.

Workshops will be held in Shrewsbury, Oswestry, Ludlow, Newtown and Newport in the coming weeks, according to the Shropshire Star
NHS executives hope the debate will be successful, as if it is, similar platforms may be rolled out in other regions - resulting in an improvement in services.

Dr Caron Morton, who is one of the senior officers responsible for the forum, which is called NHS Future Fit, said: "These events are one of many ways that people can make their voice heard. We need to work together to ensure we continue to provide quality hospital services for future generations.

"We know people have strong opinions on healthcare, and we are keen to get local people involved and include them in decisions which affect them."

The doctor added that keeping the community as close to the decision-making process as possible gives doctors and nurses the best chance of getting things right and tailoring care.

Earlier this month, the NHS Bristol Clinical Commissioning Group (CCG) announced plans to let local people have their say on how children's healthcare could be improved.

The contracts tendered for these services, which include health visiting, school health nursing, community paediatrics, therapies for disabled children and mental healthcare, are due to expire in March 2016.

Dr Kirsty Alexander, GP and lead on children's services at Bristol CCG, said: "This is a chance to help us ensure that we have the best possible community services for children and young people in Bristol."

An informal procurement process for new service providers is expected to begin in autumn this year.

Expert Opinion
Improving the care and treatment received by patients is an important aspect of the NHS’ activities and it is encouraging to see that more patients in Shropshire will be able to contribute to the quality of service they are provided by the local NHS Trust. It is vital these workshop events are constructive and the Trust listens to concerns raised by patients and takes swift action to resolve problems highlighted through the events.

“Hopefully these workshops will act as a template for other Trusts in the future to help them understand the care needs of the patients they serve. It is vital patient care is a top priority and opening up discussions with people impacted by the activities of the Trust will help improve standards and boost the care provided to individual patients, as well as the general public using the facilities under the control of the Trust.

“We have seen all too often the damage that can be caused when failings are not reported by patients or medical staff, or not corrected once reported. Events like these will help to open up a dialogue between Trust management and patients and hopefully improve standards all round.”
Mandy Luckman, Partner