Woman Receives Compensation Due To Incorrect Insurance Inspection

Woman Receives Compensation Due To Incorrect Insurance Inspection

A woman secures £30,000 in compensation for a fall down the stairs at her home, following an incorrect insurance inspection of her property due to flood damage.

Following a recent flood, our client's insurance brokers arranged for the damage to her property to be assessed by a number of inspectors. Initially it was advised it would be safe to leave the stair carpet in place and dehumidifiers were supplied to help dry out the flood damage, however following this it was suggested the carpet may have to be removed completely. 

It was decided, due to the upcoming Christmas period, that the carpet would remain in place and be removed completely after the festive period. 

During the festive period, our client was woken in the night by her dog barking, so she got up to investigate. She was barefoot as she stepped on the top step she tripped and fell down the whole flight of stairs as a result of an overhanging piece of carpet.

She received a number of injuries to her legs, elbow and feet and also suffered bruising to her hips. Irwin Mitchell assisted with her claim against the insurance brokers and helped secure the five figure sum for her injuries.


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