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I joined the Irwin Mitchell Manchester office in 2010 on qualification as a solicitor.
My background is psychology, completing my BSc and MSc in health psychology. I had also previously worked for pharmaceutical companies, and as post-graduate researcher, worked with patients with chronic diseases, and devised a model for psychological treatment.
I work on a wide range range of cases, but given my passion and interest in mental health, my specialism has naturally led me to develop a niche area relating to clinical negligence and Human Rights Act claims that have resulted in suicide, post-traumatic stress disorder and other mental health illnesses.
I also have a keen interest in claims arising out of delays in diagnosing and treating cancer, and representing families at inquests (including those where Article 2 is engaged).
Pursuing a career in clinical negligence has enabled me to use my experience and background in psychology. It has given me a good understanding of mental health conditions, and helps me appreciate the torment that some individuals with mental health illness experience.
Clients who need our help have often already been through the most devastating events and experiences. Whilst we can never undo the past, sometimes we can make the future seem a little brighter.
I take pleasure in supporting my clients, whether that is offering a shoulder to lean on during an inquest, ensuring that we secure funding to implement the best care package at home following an injury, or more importantly, getting an apology from the doctors or nurses who were involved in the negligent care.
Everyone at Irwin Mitchell has the same goal, which is to put our clients first. It is motivating and inspiring to work within a team where everyone cares so much about the well-being of clients.
I love spending time with my partner, friends and family, we are all "foodies" at heart so we enjoy trying different cuisines, and travelling to experience new cultures and tastes!
I am quite active and enjoy running, hiking, skiing, and until more recently, playing hockey.
"Throughout the two years of knowing you I have become very comfortable and at ease with you. I have found that you consistently exceed expectations. I feel that you are honest hard working and very professional but most of all caring.”
“I just wanted to write and thank you for all your help during my claim. You made it as easy as possible for me, and you are always approachable and considerate. I really appreciate everything.”
“This tragic case highlights real concerns about the quality of the care and treatment provided by the Mersey Care NHS Foundation Trust to some of the most vulnerable people in its care.
“The Trust conducted at internal investigation into standards at the unit shortly after Laura’s death as it followed the death of two other patients at the unit. Clearly, these issues need to be addressed by the Trust so other parents do not have to go through what Joe and Jenny have.
“They have understandably been left absolutely devastated by Laura’s avoidable death. As the jury’s conclusions have made clear, there were a significant number of basic failures in the care provided to Laura, which ultimately led to her tragic death.
“It is imperative that lessons continue to be learned from this, and similar, tragic cases at the Broadoak Unit so that vulnerable detained patients are provided with an appropriate level of care in order to prevent similar deaths occurring in the future.”
“Through my work I have represented a number of families affected by suicide through failures and neglect of services that failed to understand the support some people require.
“We hope that by sponsoring this event and hosting it in our Manchester office that we will be able to improve the level of support available for those struggling with the many complex issues that leave people feeling rather hopeless.
“I have worked very closely with SOBS in the work that I have done in the past and I understand just how important the work they do to support those bereaved by suicide.”
“This was a tragic case of a mother who went in for a planned procedure and unknowing suffered injuries which then led to her death because of avoidable errors.
“Had the surgeons followed good practice techniques it is likely the errors would not have occurred and she would not have suffered the injury which led to her death. The family was naturally devastated at her death and to find that it could have been prevented is very difficult to take in.
“We are pleased that the NHS Trust has acknowledged their mistakes and taken steps to ensure that this cannot happen again. Patient safety must be the number one priority of the NHS and best practice techniques should be used for a reason.”
“Whilst the public are being advised that more funds are being allocated to mental health services, the stark reality is that those who are in need of the services, and are the most vulnerable in the community are not seeing significant improvements.
“In our experience, we are seeing tragic cases of suicide that could easily have been prevented. Support packages and care in the community that is supposed to be protecting our most vulnerable are stretched. Poorly trained or unqualified individuals are forced to make life-threatening decisions, and aren’t risk assessing the environmental factors as well as the individual appropriately.
“The shortages of beds in our mental health hospitals mean that vital care cannot be offered to those who need review and treatment. Individuals attend A&E when they are experiencing an acute episode of mental ill health, but sadly, we are seeing that they are turned away and struggle by themselves, without the support at home that they need. It is deeply upsetting that some of these patients feel so hopeless that they see no way out, and sometimes turn to suicide.
“There has always been a stigma surrounding mental health, but it is so obvious that good mental health impacts on physical health too, in a positive way. Focussing on psychological well-being surely has to be the foundation of our health service.”