How Will My Claim Be Progressed?

How Will My Claim Be Progressed?

Firstly, we investigate your claim thoroughly by gathering witness statements, incident reports and any other relevant documents about your injuries or illness.

Once we have all the information, a full investigation of the events leading to your injury or illness can be made and we will be able to advise you on the chances of winning your case.

We would then put forward the claim to the party who was at fault and their insurance company. Most claims are settled before they go to court. However, some will go to court but we will keep you informed and support you every step of the way.

How The Claims Process Works

Stage 1 - Gather required information

Starting a claim is simple - just contact us

Talk to us about whether you could claim. This first chat is free and there's no commitment to do anything at this stage.

If we think you have a claim

We look into what happened, establish who is responsible for your injuries and get expert medical reviews on your injuries/illness.

Stage 2 - Medical care and rehabilitation

Do you need rehabilitation or specialist medical care and support?

We will work with you to find out what care you need, both now and in the future. Find out more about how we help clients with their rehabilitation.

Stage 3 - Negotiating compensation

Work out how much compensation you need

For your injuries, your losses (past and future) and for any medical care and support you need now and for the rest of your lifetime.

Negotiate and agree

We negotiate a settlement with your opponent who agrees to the compensation settlement.


Use court proceedings

If your opponent does not agree to pay any compensation we may use court proceedings. This is rare as most cases do not go to court.

Stage 4 - Your claim concludes

You win your claim and are awarded compensation

Find out why 9 out of 10 clients would recommend us


You lose the case but there is no financial risk to you*

Find out more about ‘No Win No Fee’

*Subject to entering into a ‘No Win No Fee’ agreement in conjunction with our Allianz Litigate insurance policy and complying with your responsibilities under its terms.

This information relates to the law and procedure in England and Wales. Please contact us if you need advice about the law and procedure in other legal jurisdictions.

Call our experts FREE on:

0800 056 4110