Our client was injured whilst visiting Croydon's Whitgift Shopping Centre when, as she was walking past the front of the H&M Store, she got her foot caught on some loose flooring. She stumbled but managed to catch herself before falling to the floor. It was alleged that at the time of the accident the flooring had been taped down, but the tape had lifted causing the tiles to present a tripping hazard.
After the accident the client reported the defect to one of the defendant's employees who re-taped the area.
A claim was intimated under the Occupiers Liability Act and liability for the accident was denied.
The client suffered a jarring injury to her right knee and twisting injury to her left knee. She subsequently underwent arthroscopic procedure and was left with some ongoing problems and a risk of further surgery.
Proceedings were issued and the Defendants, without an admission of liability, offered to pay £7,500 together with payment of our client's legal costs. Our client accepted the offer.
If you've been injured in a shopping centre and it wasn't your fault, our personal injury claims team could help you claim compensation. See our Shopping Centre Accident Claims page for more information.
Back to Client Story