Jennifer Downing



I am a solicitor specialising in international travel litigation, with experiences in group litigation. I manage a team in the Birmingham office which primarily deals with group actions against UK-based tour operators, or single party actions against defendants in foreign countries. 

I have expertise in dealing with the following: 

  • General gastric illness
  • Salmonella
  • Giardia
  • Campylobacter
  • Cryptosporidium
  • Legionnaires

What Inspired You To Get Into Law?

My father who previously worked in the legal profession inspired me and gave me a good insight into a profession which can be most challenging and rewarding.

What Is The Most Rewarding Aspect Of Your Role?

The most rewarding aspect of my role is achieving the best outcome for my clients. 

What Do You Like About Working At Irwin Mitchell?

The diverse nature of the firm and the people within it.

Read My Comments On The Latest News

  • 17/01/2017
    Man Takes Legal Action After Being Rushed To Hospital With Ailing Kidney After Contracting Gastric Illness On Holiday

    “For Raymond to be told his kidneys were not functioning properly demonstrates the severity of this type of illness and he still has some time to go before he will know the full extent of any long term effects. “Campylobacter is the most common cause of food poisoning and from our work we understand just how serious it can be and the life-changing impact these kinds of illnesses can have on those unfortunate enough to develop them. “We are now carrying out our investigations to determine how Raymond and Susan managed to contract the suspected campylobacter while on holiday and we would urge anyone else who suffered similar illness issues while staying at the campsite at Gorkhi-Terelj National Park to contact us as they may be able to help with our enquiries.”

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  • 29/11/2016
    Dominican Republic Honeymoon Illness Leaves Couple Struggling to Leave Hotel Room

    “David and Elizabeth booked this holiday as a way to celebrate their marriage and to spend some quality time with each other at a luxury resort. “Sadly, they both suffered terrible gastric illness symptoms during their break and this significantly affected their enjoyment of such a special holiday. The fact that David also appears to have suffered from suspected Salmonella is also concerning and we have heard from our clients that a number of other holidaymakers at the resort were suffering with similar problems. “David and Elizabeth have expressed a number of concerns about the hygiene standards and practices in place at the resort and we will now be looking to provide them with the answers they want about the cause of their ruined honeymoon. "If you also travelled to this resort and experienced similar problems we would like to hear from you to help assist with our enquiries."

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  • 24/11/2016
    Family Taking Legal Action After Severe Illness During Mallorcan Holiday

    “Clearly the holiday Daniel, Lyndsey and their children were looking forward to did not turn out how they planned. “The last thing they expected was to all be struck down by a gastric illness, which effectively meant they lost time on their holiday, or for Stanley to be admitted to hospital on their return to the UK due to the continuing symptoms he suffered. “Children can be more vulnerable to the problems associated with gastric illness and we have seen some instances where victims suffer long-term health complications as a result of developing a gastric illness while spending time abroad. “The Pearsons have told us of a number of safety and hygiene concerns they have and we have launched our own investigation into the circumstances around their illness in the hope of providing them with the answers they deserve for their ruined holiday. "If you also travelled to this hotel and have had a similar experience we would like to hear from you to assist with our enquiries."

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  • 16/11/2016
    Man Left With Permanent Symptoms Following Holiday Illness Receives Settlement From TUI UK LIMITED T/A FIRST CHOICE

    “The ordeal Stephen went through and the on-going health problems he suffers as a result shows just how much of an impact gastric illness can have. He was rushed to hospital in the Dominican Republic and he has been diagnosed with irritable bowel syndrome since his return to the UK. “We are now delighted to have secured a settlement for Stephen to cover the cost of the ruined holiday and the illness he suffered. It is important tour operators take the appropriate steps to ensure the hotels they are sending holidaymakers to have appropriate systems and policies in place. “Hopefully, Stephen can now put the terrible experience behind him and begin to move on.”

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