East Midlands Ambulance Service Makes Improvements

NHS Trust Development Authority ‘Happy With Progress’


The ambulance service which serves Nottingham and the East Midlands has been declared safe around less than a year after concerns were raised regarding patient safety.

East Midlands Ambulance Service has confirmed that the NHS Trust Development Authority has stated it is happy with the progress made to improve services since concerns were outlined at the end of last year.

The ambulance service has also confirmed its plans to build on the improvements made by investing around £3 million in more vehicles, as well as introduce a new senior leadership structure.

A spokesman for the NHS Trust Development Authority told the Nottingham Post: “The trust has delivered significant improvements over the last year and we will continue to support them as they progress their organisation-wide improvement programme to deliver and sustain better patient care.”

Sue Noyes, chief executive of the East Midlands Ambulance Service, added that the improvements had led to “a positive feeling for the organisation”.

Expert Opinion
During the course of our work, we have seen cases when people have been desperate for answers and justice after loved ones have suffered significant injury, illness or even death as a result of ambulance delays and other issues related to the ambulance service.

"This is why it is hugely welcome to see reports that services have improved in the East Midlands, which means many people should be able to access timely and vital care when they need it the most.

"Now that standards are said to have improved, it is important that steps are taken to ensure lessons are learned to prevent the problems seen in the past from ever being repeated. The safety of patients should always come first."
Tom Mather, Partner