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I am an Associate in Irwin Mitchell's Birmingham office, specialising in a range of medical negligence claims. I've worked within the team since 2008.
I qualified as a solicitor in 2011 and I have a wide range of experience in assisting clients who have suffered injuries or who have sadly lost loved ones as a result of avoidable errors in their medical treatment received on the NHS or privately.
I have particular expertise in dealing with fatal claims, and have assisted several families with the Inquest process. I am currently responsible for a varied caseload of complex clinical negligence claims. I have a wealth of experience dealing with general surgery claims, including; bile duct injures following gallbladder surgery, delay in diagnosis of appendicitis leading to rupture and bowel damage caused during surgery.
Medical negligence claims can often be very high profile and clients often wish to share their stories with the press to raise awareness. I have provided legal comment to the BBC, ITV, Sky TV, Channel 5 news teams and also to local and national newspapers. It is of great importance to me that clients feel their stories are heard to help ensure that errors in medical care are not repeated.
"Thank you so much for all your help with this claim. Words cannot really say how extremely grateful and thankful I am for all the work that you have done on our behalf. I know that my mum is overwhelmed with the support you have given her and I will say on her behalf, thank you for being our champion."
I have always been fascinated by the way in which the law underpins everything we do and is designed to protect our rights. Following my pre-and post-graduate studies, I wanted to work within medical law to ensure clients who have often suffered life changing injuries get the justice they deserve.
I find great satisfaction in helping clients who have suffered injuries or have lost a loved one make sense of what is often a very complex and traumatic experience. I am driven by helping clients move forward with their lives as best possible and ensuring they obtain the rehabilitation they require.
I find it very rewarding when clients are satisfied that they have completed the legal process and are able to move forward knowing they have obtained justice.
I have been lucky enough to have worked the entirety of my formal legal career at Irwin Mitchell, from being a legal assistant to becoming a qualified solicitor. I feel that the firm represents all of the core values that are important to me. The level of knowledge and expertise we offer makes me feel secure that our clients are receiving the very best legal advice and overall service.
I am a keen road cyclist and can be found most weekends out on a long ride. I also enjoy spending time with family and cooking is a great passion of mine. I also enjoy entering charity challenge events and charity work generally.
Denise’s family has suffered unimaginable loss and a great deal of stress and anger for more than four years as they sought answers from Norfolk and Suffolk NHS Trust regarding her death.
“Denise was tragically let down by the Trust when she was at her most vulnerable, with devastating consequences. Sadly, her family now has to go on without Denise and the only positive they take from the conclusion of the legal case is that they have pursued the matter to the full extent that the law will allow.”
“The Trust was the first ever Mental Health Trust placed into special measures by the Care Quality Commission in October 2014 as it was deemed to be providing an ‘Inadequate’ standard of care. Despite this request to improve, the Davies family were stunned to learn that the Trust was placed into special measures for a second time in October 2017.
“While nothing can make up for Denise’s death, the Trust’s admission and apology fully vindicates the family’s four year quest for answers. The family feels they have honoured Denise’s memory in legally establishing the Trust failed her when she needed it most”.
“However, they are shocked that, despite the Trust saying it has learned lessons from her death, the number of unexpected deaths at the Trust has continued to rise. It is vital that this failing Trust urgently improves and puts measures in place to ensure other families have to suffer the heartache that Mark and his family have.”
Gary was a much-loved son and brother and his family is still struggling to come to terms with his death and how such a tragedy could happen.
“The family has a number of questions regarding the care Gary received from Birmingham and Solihull NHS Mental Health NHS Foundation Trust and is hoping the inquest will provide answers to these.
“If the inquest highlights any shortcomings in the care Gary received, it is vital the lessons are learned and new procedures introduced so other families don’t have to suffer the pain and anguish that Gary’s family has felt following his death.”
This is a truly tragic case – Denise was the sole carer for her husband who is wheelchair dependent. Although Denise had a history of depression, this was previously well managed. When her condition deteriorated suddenly, her family reached out to her GP to try and get Denise the help and support she needed as she was unable to care for herself and becoming physically unwell. When she was admitted to the Mental Health Unit in Suffolk, they felt reassured and trusted that she was in the best possible hands.
“Unfortunately, the stark reality is that her death may have been avoided had the clinical staff responsible for her care taken appropriate measures to ensure both her physical and mental wellbeing were maintained.
“Denise’s family are very concerned having learned that Norfolk and Suffolk NHS Foundation Trust, the Trust responsible for Carlton Court, has recently been put into special measures by the Care Quality Commission (CQC) due to reports of inadequate and poor care throughout its mental health units. This is the first time a Mental Health Trust in England to be placed into special measures.
“The key priority at this stage must be to ensure that services and standards at the Trust are improved quickly, with a view to ensuring patients are able to access the safe and high-quality care that they deserve.”
“This has been an extremely difficult time for Denise’s family who lost a loving mother under very difficult circumstances.
“Denise’s family are very concerned having recently learned that the Trust responsible for Carlton Court are facing the threat of being put into special measures by the Care Quality Commission (CQC)
“They hope that the inquest scheduled to start on Thursday 19th March will provide answers to the many questions they have about the circumstances surrounding her death in June 2013.”
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