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The cases I handle are often traumatic for clients, and I know they will want a supportive and compassionate approach to their claim. Clients often feel let down by a system in which they’ve placed their utmost trust, so I strongly believe in offering the highest level of support. I deal with all areas of clinical negligence including, but not limited to, orthopaedic medicine, surgery, obstetrics, gynaecology, urology and neurology. I have a proven track record of successful cases against individual surgeons, general practitioners, NHS Trusts, private healthcare providers and medical care provided by the Ministry of Defence.
My experience ranges across the whole spectrum of claims from those involving less serious injuries, to severe cases where claimants have been left disabled, such as those involving birth injury.
I have also achieved settlements for claimants classed as ‘protected persons’, for example, children and those who are deemed to lack mental capacity, where compensation awards require approval of the Court.
"Incredibly intelligent; he sees every facet of the case." - Chambers & Partners, 2019
"Very knowledgeable and treats clients with the utmost sympathy while explaining everything in great depth" - Legal 500, 2018/19
"Super-accomplished and very much the complete package. He is cool under pressure, nice with clients and can run the most complex cases." - Chambers & Partners, 2017
"Takes the time to explain each stage of the claim in great detail and guides his clients step by step. Clients always feel that he is on top of every detail." - Legal 500, 2017
Mark Havenhand is "astute and gets to the heart of issues." - Chambers & Partners, 2015
"He is noted as 'an impressive operator and has a deft touch at dealing with clients and experts.'" - Chambers & Partners, 2014
"Mark took forward my medical negligence case with compassion, commitment and complete professionalism. As a retired Army Officer, taking on the MOD was always going to be difficult, but I was most impressed by his initiative, organisation and integrity. I am in no doubt that without him we would not have achieved such a favourable outcome. I wholeheartedly recommend him and Irwin Mitchell to anyone in similar circumstances." – Hamish, Client
"We were very pleased by the service and compassion by Mark Havenhand, our solicitor. His understanding and explanations were first class. As this is something that we have never been through, his ability to explain everything in layman’s terms was exceptional." – Client
“The service provided was of the utmost standard. I have been so happy with Mark and his team and would like to give a personal thank you.” – Client
I wanted to help people and enjoy a challenge. Law offers that as it is a continually evolving area of practice, and this is especially true for claims involving medical negligence.
Helping someone who has been injured to “put right the wrong” and to obtain a sense of justice. My aim is to get the client back to the position they were in, as if the injury had not occurred. If the compensation we can obtain gets their life back on track, then that is the most rewarding part.
Being part of a very experienced team, with a common objective of putting client care first. We have a wealth of knowledge and resources available to call upon, to ensure that the litigation process is as smooth as possible.
Spend time with my family and friends.
I have had a number of case reports published on Lawtel and Lexis, and various other medico-legal journals.
“We are hugely concerned by the first-hand account we have heard regarding this case, with an active and healthy woman suffering a devastating injury from which she will never fully recover.
“Diabetes is a condition which affects a large number of people and requires delicate and precise management. Patients place great faith in medical experts that they will get the right support and a case of this nature may only serve to undermine that trust.
“The issues raised are a great worry and we are thoroughly investigating the circumstances related to it. The ultimate aim is that lessons can be learned which will ensure such problems never arise again in the future.”
“Around two years on from his death, Sydney’s family remain devastated by their loss and the circumstances surrounding it.
“While we do not believe that an earlier diagnosis would have prevented his death, it is our view that it could have allowed him to access further treatment which would have alleviated the symptoms of pain and breathlessness that he endured and in addition prolonged his life by some months
“The case is all the more tragic in that the negligence in this case was simply not acting on the results of an earlier scan when the abnormality was noted. It appears that it was simply filed away.
“Lung Cancer Awareness Month is an important time of year where we can reflect on the standards of support offered to patients and we feel this case demonstrates that there is still clear room for improvement. Action must be taken.”
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