Family Among Those Who Suffered Cryptosporidium Problems After Stay At Tenerife Resort

Frustrated holidaymakers who developed gastric illness after staying at a four-star resort in Tenerife this summer have called on legal experts to help them gain answers and justice regarding their ‘nightmare’ following multiple cryptosporidium diagnoses.

Irwin Mitchell’s specialist International Personal Injury team has now been instructed to act for a total of 26 people who fell ill during or following holidays at the Paradise Park Fun Lifestyle Hotel in Los Cristianos in August this year.

Among those who have called on the experts for help is dental nurse Kate Shepherd, from Seaham, who developed cryptosporidium after a family holiday at the site and suffered symptoms so severe that she required treatment in hospital.

Irwin Mitchell’s International Personal Injury team has vast experience in providing advice and support to holidaymakers who have suffered illness or injury abroad, helping them to secure justice and answers regarding the issues which they have faced. 

Jatinder Paul, an Associate Solicitor and specialist travel lawyer, who is representing those affected by the issues linked to the Paradise Park Fun Lifestyle Hotel, said: 

Expert Opinion

“We are very concerned by the first-hand accounts provided to us by our clients including many witnessing cloudy water and faecal matter in the swimming pool and we are already making our own enquiries into what they faced.

“Many of those who have contacted us have required medical intervention and have been diagnosed with cryptosporidium which is a serious parasitic infection which can cause long-term complications such as Irritable Bowel Syndrome.

“A case of this nature highlights how the seriousness of gastric illness cannot be underestimated, as such issues often lead victims to develop further long-term health conditions.

“Very serious questions have been raised by these illnesses and we are determined to ensure that answers are provided regarding what has happened. We would also be keen to hear from anyone else who may have suffered similar issues as they may be able to assist us with our investigations.” Jatinder Paul - Partner

Kate Shepherd, 32, stayed at the Paradise Park Fun Lifestyle Hotel for 10 days with her husband Philip, 36, and their two-year-old son William from August 18th. Shortly after returning home after the holiday – which was booked with Jet 2 Holidays – they all fell ill.

She recalled: “We were all hit really hard with the illness and we had no option but to speak to our GP about it. I couldn’t believe it when I was admitted to hospital and told we had cryptosporidium – it was an absolute nightmare.

“To make matters worse, it really affected us when we got back to the UK as both Phil and I needed several weeks off work as we tried to recover from what was meant to be a relaxing break.

“Our holidays are meant to be a chance for us to spend precious time together as a family, but our memories of this break will always revolve around the illness we suffered. We are just devastated and feel we really deserve some answers regarding how this could have happened. Lessons must be learned from this.”

Read more about Irwin Mitchell's expertise in holiday illness cases.