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Londoner Receives Four-Figure Compensation For Hearing Problems Caused While Working For BT

Our workplace illness solicitors have secured compensation for a former telephone technician who developed noise-induced hearing loss and tinnitus after working with unsafe equipment.

Barry Brown, 57, worked as a Grade One Telephone Technician for BT between 1972 and 1992. He was responsible for both finding and repairing faults, usually at commercial sites such as banks. Throughout those 20 years, he used oscillators and amplifier equipment that are now widely known to cause hearing damage and that BT have since scrapped.

Recently, Barry and his family noticed that his hearing was getting worse. They asked our specialist industrial disease lawyers to investigate if his working conditions were to blame.

We contacted an independent expert who concluded that Barry’s working conditions had in fact caused his hearing problems. With the expert’s statement, our solicitors were able to secure Barry a four-figure compensation settlement and an admission of liability from BT.

“My role meant barely a day went by when I was not using either the green or yellow oscillator and amplifier sets,” Barry said. “Sadly, the risks of the equipment were not widely known then and it has gone on to have a lasting impact on me.

“The hearing issues I suffer developed gradually and became particularly noticeable when my family complained that the TV was too loud or that I was not responding to questions or conversations.

“Anyone going to work should be able to do their job without facing any health risks, so it is very frustrating that this has happened. However, the settlement is an opportunity for me to draw a line under this, as it will ensure that I can get the help I need and deserve after what I have been through.”

Barry is one of over 900 telephone engineers and technicians that we have represented in noise-induced hearing loss compensation cases. Rebecca Wood, who worked on Barry’s case, said:

“Sadly a case of this nature is not uncommon, with many former BT employees going on to develop hearing problems as a result of the oscillator and amplifier equipment they often worked with during their day-to-day lives.

“All employers have a responsibility to ensure that their workers are protected from potential risks to their health and safety, so it is vital that businesses going forward recognise the need to always provide adequate protection to keep employees safe.

“Tinnitus and noise-induced hearing loss can have a huge impact on a person’s quality of life and we hope that this settlement will ensure that our client is able to access the support and specialist aids he will now need to get the best from life.”

If you suffer from hearing problems that you think have been caused by working conditions, our workplace illness solicitors may be able to help you make a noise-induced hearing loss claim. Call 0370 1500 100 or contact us online to find out more.

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