Personal Injury Services

Accidents and Illness Abroad Claims

Hotel Injury Claims

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Expertise And Understanding From Irwin Mitchell

Wherever we stay in the world, we have a right to expect hotel owners to protect our health and safety. When these systems break down, serious injury or even death can be the result.

At Irwin Mitchell we fight fearlessly to achieve the best outcome for your hotel injury claim. We’re renowned for our understanding of the issues affecting you and your family due to an injury sustained during a stay in a hotel, and we know what positive action to take to make a difference.

Our lawyers offer the highest level of professionalism and expertise, combined with dedication and sensitivity.

Above all, we put you first.

Handling Hotel Injury Claims With Expertise And Sensitivity

Irwin Mitchell is the UK's leading firm of solicitors in travel litigation. We have an enviable reputation for pursuing compensation for both individuals and on behalf of groups of claimants following stays in hotels abroad and in the UK which have resulted in injury.

If you have been involved in an accident whilst staying in a hotel abroad, you may be entitled to claim compensation for your injuries as well as claim for any financial losses you may have incurred as a result of the injury, including loss of earnings, pension losses, medical expenses, cost of care provided amongst others.

The Package Travel Regulations may allow you to bring a hotel injury claim against your tour operator within the U.K. Where there is the option to bring a claim in the U.K., it is often advisable to do so because levels of damages awarded are often higher than in other foreign jurisdictions.

Our team of experts can assess your claim for compensation and help you achieve compensation for:

Your injuries
Disruption of your holiday
Any costs you may have incurred abroad, such as medical costs or missed flights
Losses you incur at the home, for example loss of earnings and the cost of medical treatment

As well as a team of specialist English lawyers, we also have several Spanish, French, German and other foreign lawyers who are able to provide specialist advice on foreign law issues.

Proven Expertise In Hotel Injury Compensation Claims

Irwin Mitchell is also one of the largest and most experienced personal injury law firms in the country.

Our team includes many of the country’s finest personal injury lawyers. They operate in highly specialised teams, offering the highest level of legal expertise in hotel injury claims.

Irwin Mitchell’s Commitment To Making A Difference

Irwin Mitchell’s first commitment is to you, and to achieving the best outcome for your claim.

We also have a long history of campaigning with leading organisations in numerous personal injury fields. Together with those organisations we seek improvements in health and safety, campaign to prevent accident and injury where possible, and seek to improve the quality of life and levels of compensation for those who have suffered injury.

We have also pursued many leading legal cases in order to improve the prospects of success of claims for various forms of personal injury, and to obtain fairer compensation.

Select Related Client Stories

Family Quarantined After Falling Ill at Holiday Resort

Irwin Mitchell are currently representing a number of angry holidaymakers who suffered sickness during stays at Butlins resorts.

Andrew Johnstone from Oldham, said he was left with no choice but to join the growing number of holidaymakers taking legal action after being forced to cut his family break short when severe diarrhoea and vomiting left him confined to his room in agony. As a result of this, Andrew was left with no choice but to return home so he could visit his GP, despite urging staff at the Minehead resort to help him and his daughter receive medical attention, after she also began to suffer from similar symptoms.

Irwin Mitchell are also representing more than 260 people that have been taken ill at the Bognor Regis Butlins this summer, and are calling for urgent action amidst serious concerns that customer complaints are not being taken seriously.

Mr Johnstone claims it took Butlins more than a month to respond to their complaints and there was no indication the site had not demonstrated that action had been taken to investigate what happened, or taken any responsibility for their suffering.

Issues that were reported include:

Serving undercooked food
New food being added to existing meals on the buffet counter
Unclean cutlery and glasses

Mr Johnstone recalls: “It was an absolute nightmare just a day into the break, but when you looked around the place it was hardly a surprise. We noticed a range of issues, particularly in the restaurant area, and were very underwhelmed by hygiene standards in the resort.”

As his condition continued to worsen, Andrew was also forced to contact his 67-year-old father to ask him to pick up and take care of the children. On the following day, Andrew and and his wife left the site and refused a refund from Butlins for the two nights at the resort they were missing out on. Despite sending a letter of complaint to the company at the end of August, the family only received a full response at the start of October.

Amandeep Dhillon from Irwin Mitchell’s Travel Law team is acting on behalf of the family against Butlins Skyline and comments: “After being contacted by so many people in relation to problems at Butlins in Bognor Regis already this year, it is a massive concern to hear the same kind of horror stories emerging from the site at Minehead.

“After hearing of this family’s experiences and seeing reviews on TripAdvisor which criticised hygiene standards at the site in the past, we’re hugely concerned more people may have suffered in the same manner.

“While Butlins have responded to the complaints of our client, they are yet to acknowledge that any steps have been taken to examine the cause of the illness problems they faced or that they have put any safety measures in place to prevent the same kind of issues from happening again.

“Understandably, our clients want Butlins to apologise for the problems they faced and provide reassurances that other families will be safe from such issues in the future. In addition, on behalf of all our clients, we simply want the company to provide evidence that it is addressing the issues we have been told about.”

We have lawyers with the expertise and experience needed to help you with your claim. Choose from the list below to learn more about our experts in this area.

Name	Location	Job Title	Telephone
Philip Banks	Birmingham	Partner	0870 1500 100
Suki Chhokar	Birmingham	Partner	0870 1500 100
Demetrius Danas	London	Partner	0870 1500 100
Clive Garner	Birmingham, London	Partner	+44 (0)870 1500 100
Michael Zurbrugg	London	Partner	0870 1500 100
Xanthe Andrews	London	Associate	0870 1500 100
Kathy Pickup	Birmingham	Associate	0870 1500 100
Ana Romero	Malaga	Associate	+34 952 209 860
Kylie Hutchison	London	Solicitor	0870 1500 100

Guidance With Strength And Sensitivity

We understand that contacting a lawyer might seem like a big step - especially if you have not done so before and we have therefore made it easy for you to contact us for free initial advice about your claim.

At Irwin Mitchell we understand the real impact of personal injury. Our team of specialists have the skills and experience to give you clear advice about the chances of pursuing a successful claim and to guide you through the claims process. You can then decide if you want us to pursue your claim on your behalf.

We are renowned for our understanding of the issues affecting you and your family, and we know what positive action to take to make a difference.

At Irwin Mitchell we will fight fearlessly to give you the greatest chance of winning your case, with the best possible outcome, and we will support you every step of the way.

Find out whether you have a claim today. Simply complete our online claim form or call us with details of your accident on 0800 056 4110.