In order for us to deal with a Motor Claim we need the Claimant to complete a Confirmation of Loss (COL) form. Your COL form has been posted to you, which you can complete and return to us, or alternatively you can visit out Online Motor website and complete it online.
Our Motor Online service allows you to complete your Confirmation of Loss Questionnaire online, speeding up processing of the initial stages of your claim.
We would ask you to check the details we have received in connection with your claim and complete any missing information before sending the form back to us. Please note that we can only start to act on your behalf once all of this information has been received and this should only take between five and ten minutes. You will need your car registration, your date of birth and the date of the accident.
If you encounter any difficulties with the form or have any questions please call us on 0845 6041561.