Physical & Sexual Abuse Claims

Care & Nursing Home Abuse Claims

We put a great deal of trust in the care and nursing homes that look after us and our loved ones, but if standards slip, abuse can happen. If you've been abused while in care, or if a parent or relative has experienced abuse, our solicitors could help you claim compensation.

In these situations it's important to know that there are people out there to help, and procedures you can follow to seek justice from those responsible. Our care and nursing home abuse lawyers have significant experience of acting for vulnerable patients, and could help you to claim the compensation, and get the answers, you deserve.

We approach all care home abuse claims with sensitivity and care, putting you and your family first in this difficult time. Our specialist abuse lawyers have a proven track record in securing settlements for care and nursing home abuse claims, including child abuse and elder abuse cases.

A claim might be brought against the organisation that runs the care or nursing home and employs those who committed the abuse. These organisations have a duty to uphold certain standards, and to make sure their staff are following procedures correctly – if it can be established that they failed to do this, you may have a claim.

If you'd like to discuss making a claim, or have any questions about the process, please contact us online or call 0800 022 3503 to arrange a free initial consultation.



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Experienced nursing home abuse lawyers
Accredited with the Association of Personal Injury Lawyers
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Care & Nursing Home Abuse Claims - More Information
    • Can I Make A No Win No Fee* Claim?
    • Many of our cases are funded with a No Win No Fee agreement. This means that there’s no financial risk* to you when making a compensation claim.

      At the start of your case, we'll discuss funding options with you, advising you which we think is most suitable. You may be eligible for legal aid, or be covered by legal expenses insurance (LEI) or a trade union policy. Legal expenses insurance is included in many household or car insurance policies, so it’s always worth checking whether you’re already covered.

      If we think you're best supported by a No Win No Fee* agreement, we'll explain the process clearly. You'll only have to pay anything if your claim is successful – your opponent will pay most of our fees, with the remaining costs coming out of your compensation settlement.

      Please visit our No Win No Fee page for more information on how it works.


    • What's The Claims Process?
    • To make a compensation claim, the first thing you need to do is get in touch with us for a free consultation. We'll discuss the circumstances of your abuse, advise you on whether or not we think you can claim, and work out whether you could benefit from legal aid or a No Win No Fee* arrangement.

      If you decide to make a claim with us, we'll usually follow the same four stages:

      • Investigation. We'll take a full history from you, taking time to understand what happened and when. We’ll note any injuries or psychological trauma you've experienced as a result and we may refer you for a medical or psychological examination to investigate the full impact of your abuser's actions. We may also look into records kept by the police, courts, schools, Local Authorities, or medical institutions.

        We'll also need to work out who the claim will be made against. It could be an individual, or an organisation either responsible for that person's actions, or for your safety. If it's an individual, our investigators will have to look into their financial assets to find out if they'll be able to pay any settlement we agree.
      • Rehabilitation. Abuse, whether physical, sexual or emotional, can have long-lasting impacts on both physical and mental health, and we'll help you to access any medical or psychological care and support you need, both now and in the future.
      • Compensation. We'll work out how much compensation you should get based on the severity of your injuries or trauma, your pain and suffering, any medical expenses you've had to pay, and whether your abuser has impacted your ability to find work.
      • Conclusion. If your opponent accepted blame, you'll be awarded compensation. If not, the case will be settled in court – although this is rare. If you do have to go to court, we'll be there support you every step of the way. If we agreed to handle your claim under a No Win No Fee* arrangement, then you won't have to pay anything if you were unsuccessful.

      If you have any questions about the claims process, please contact us today on 0800 022 3503 for your free initial consultation.


    • Will I Have To Go To Court?
    • It's possible that you might have to appear in court as part of your claim. But in our experience, the vast majority of claims are settled out of court, following a negotiation between us and your opponent.

      If you do have to appear in court, we'll be there to represent and support you at every step of the way.

    • How Long Do I Have To Make A Claim?
    • You generally have to make a compensation claim within three years of the date of abuse taking place.

      If you were a child at the time, then you have until the date of your 21st birthday to make a claim.

      However, there's often a case for making a claim after these dates – we have helped clients to claim for abuse that happened decades ago. Whether or not you'll be able to make a non-recent abuse claim is judged on a case-by-case basis by the courts, so it's best to get in touch with us for some advice. Call today on 0800 022 3503 for a free consultation on your case, and we'll be happy to help.


I just felt that they were very competent and that I could trust them, which is very important in a case like this. It’s hard to explain – I have nothing but praise about how we were treated.”

Peter, London
Peter

Frequently Asked Questions

What's The Difference Between Care Home Neglect And Abuse?

Neglect is generally seen as a form of abuse, but there is a legal distinction between the two. We have experience helping our clients claim compensation for abuse or neglect in a care or nursing home setting.

Neglect is defined as a lack of basic care. This could include someone being:

  • Left unsupervised
  • Left unwashed
  • Denied food and drink
  • Denied medical care
  • Left to develop pressure sores through lack of assisted movement

Abuse, on the other hand, is a deliberate act of harm, such as physical assault or sexual abuse.

Whatever the nature of the abuse or neglect, our experienced lawyers could help you claim compensation from those responsible.

If you have any questions about this or any other aspect of the claims process, then please don't hesitate to get in touch with us for a free consultation. You can call us free on 0800 022 3503 or contact us online and we'll get back to you.


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Who Can Make A Claim For Care Or Nursing Home Abuse?

If you or a loved one has suffered sexual, physical or emotional abuse while in a care home or a nursing home, then you could claim compensation.

We have experience in helping people claim following care home abuse by:

  • Nurses and nursing assistants
  • Carers
  • Cleaning staff
  • Other residents

If your child has experienced abuse in a care home, then you can make a claim on their behalf. You can also claim on behalf of a parent or relative who is unable to make their own legal decisions.

Tragically, abuse and neglect cases that involve vulnerable elderly patients can result in death, and you can also claim on behalf of a loved one who has died as a result of abuse in a nursing or care home.

If you're unsure whether or not you'll be able to make a claim, it's best to seek legal advice to find out exactly what your options are. Call us today on 0800 022 3503 for a free consultation with one of our solicitors, who will provide you with their expert opinion.


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Why Choose Irwin Mitchell For A Care Home Abuse Claim?

When dealing with abuse, it can be difficult to go through things alone. If you're considering claiming compensation, it helps to have the experts on your side – experts with a proven track record in making claims against care and nursing homes that have allowed vulnerable residents to experience abuse.

Our abuse lawyers are recognised as leaders in their fields, with the team including panel members with the Association of Child Abuse Lawyers (ACAL), as well as Senior Litigators with the Association of Personal Injury Lawyers (APIL). Our work has seen us involved with a number of high-profile cases at nursing and care homes.

If you have any concerns about making a claim, or questions about how we can help, call us today on 0800 022 3503 for a free consultation with one of our solicitors. Alternatively, you can contact us online and we'll get back to you.

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Awards & Accreditation

We're always proud to be recognised for the work we do for our clients and have been named as a leading firm in the latest legal guides - which provide information and recommendations about lawyers and law firms in the UK

Working With Survivors

When you make a claim with us, we put your wellbeing at the heart of everything we do. Providing you with the care and support you need to deal with the traumatic experience of abuse or an assault is as important to us as ensuring you receive financial compensation.

Our client liaison managers can work with you from the beginning of your case if needed, helping us understand what support you need, and how best to help you access it. We also work with a number of organisations that offer extensive support to survivors of violent crime and abuse, including:

Our approach to our clients' rehabilitation is extremely well respected in the industry, and has seen us win Post Magazine’s Rehabilitation Award for Claimant Solicitors on seven occasions.

Our Offices

Our offices are located in major cities throughout the UK and have excellent transport links.

Start Your Claim Today

To begin your claim for compensation, or ask any questions regarding personal injury claims, contact us today for a free consultation.

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