Michelle Armstrong



I am a medical negligence solicitor based in the Newcastle office and I assist clients in bringing claims against healthcare providers such as NHS Trusts, GPs, dentists and doctors in private practice. I also represent families at inquests in the Coroner's Court. I have a particular interest in birth injury cases, stillbirth, women's health, gastrointestinal surgery, elderly care and cosmetic surgery claims. I am also a qualified midwife and worked in the NHS for seven years.

What Inspired You To Get Into Law?

I became a lawyer because I wanted to do something that was academically challenging but also involved working with people and helping them.

What Is The Most Rewarding Aspect Of Your Role?

I find it extremely rewarding to help clients gain answers to questions about difficult events in their life - often simply knowing why or how something happened can mean a lot to our clients. However, the most rewarding aspect of my job is the relationship that develops with my clients. I consider this really important as clients often feel very let down by the health professionals that they previously trusted with their care. This makes it crucial that I ensure my clients feel that they can trust me and that I will provide a high level of service.

What Do You Like About Working At Irwin Mitchell?

Working for Irwin Mitchell means that I can rely upon a large pool of shared resources and knowledge.

What Do You Do Away From The Office?

I live in the Tyne Valley with my husband and three children. We enjoy being outdoors, exploring the countryside and camping holidays.

Market View

'Outstanding', 'particularly adept at dealing with delicate matters - ​Legal 500 2016

Read My Comments On The Latest News

  • 09/11/2015
    Crohn’s Disease Sufferer Takes Legal Action After Developing Bowel Leak

    “Graeme and his family are concerned about the care he received and his health remains a significant concern since his treatment in 2012. “We are investigating whether why things went so badly wrong for Graeme and whether more could or should have been done to spot and treat the leak following surgery in July 2012. His family also have concerns over the way he was looked after on the wards. “Patient safety should be the number one priority of all those involved in healthcare and Graeme and his family just want answers and reassurances that any failures in his care are highlighted so that lessons that can be learnt from his case to prevent others suffering in a similar way in future.”

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  • 27/07/2015
    North East Woman with Terminal Cancer Demands Investigation Into Her Care

    “This is a really tragic situation and it’s terribly distressing for both Jeanette and David. They have tried their best to get help and support and manage the pain she felt for years and feel as though they have been let down by medical staff. “We will be investigating the care provided by City Hospitals Sunderland NHS Foundation Trust and the GP practice and seeking the answers that Jeanette and David deserve. They just want to know that any potential lessons are learnt to improve the diagnostic care in future to hopefully prevent any others suffering in similar circumstances.”

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  • 26/03/2015
    Family Receives Settlement After NHS Admits Medication Errors Contributed To Death Of 75-Year-Old

    “The coroner believed that action needed to be taken to prevent future deaths and wrote to the NHS Trust to demand changes. The Trust responded to the coroner outlining a new system which they say will improve care. “Because of her condition Jean was a very vulnerable patient and was completely dependent on staff to care for her. Sadly in this case the inquest has heard that there were a number of errors in her care in regard to medication to prevent serious blood clots. “The family took legal action because they were concerned that others may suffer in a similar way to Jean and throughout this legal action their ultimate priority has been to find out exactly what went wrong so that lessons could be learned to hopefully prevent future deaths.”

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  • 29/01/2015
    Lawyers Instructed To Investigate Missed Opportunities After Young Woman Dies From Cervical Cancer

    Rachel’s family have been left truly devastated by their loss and understandably are struggling to come to terms with why she died when she was so young, fit and healthy. “Before she died, Rachel, in the knowledge that she had undergone smear tests, began investigating how it was possible for her to have been diagnosed with advanced cancer when abnormalities should have been picked up earlier by the screening programme. “We are now continuing those investigations and have evidence of multiple failings in the screening process. Sadly, Rachel’s death is not an isolated tragedy as across Irwin Mitchell we are instructed by many young women who are battling cervical cancer, or families who have lost someone young to the disease, where the screening programme has fallen short. “We hope that where shortcomings are found, improvements are made and lessons are learnt throughout the NHS about the appropriate pathways for women who have abnormal smear results to ensure they are diagnosed and treated as quickly and effectively as possible, ultimately saving lives.”

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