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The cases I handle are often traumatic for clients, and I know they will want a supportive and compassionate approach to their claim. Clients often feel let down by a system in which they’ve placed their utmost trust, so I strongly believe in offering the highest level of support. I deal with all areas of clinical negligence including, but not limited to, orthopaedic medicine, surgery, obstetrics, gynaecology, urology and neurology. I have a proven track record of successful cases against individual surgeons, general practitioners, NHS Trusts, private healthcare providers and medical care provided by the Ministry of Defence.
My experience ranges across the whole spectrum of claims from those involving less serious injuries, to severe cases where claimants have been left disabled, such as those involving birth injury.
I have also achieved settlements for claimants classed as ‘protected persons’, for example, children and those who are deemed to lack mental capacity, where compensation awards require approval of the Court.
"Super-accomplished and very much the complete package. He is cool under pressure, nice with clients and can run the most complex cases." - Chambers & Partners, 2017
Mark Havenhand is "astute and gets to the heart of issues." - Chambers & Partners 2015
"He is noted as 'an impressive operator and has a deft touch at dealing with clients and experts.'" - Chambers & Partners 2014
"We were very pleased by the service and compassion by Mark Havenhand, our solicitor. His understanding and explanations were first class. As this is something that we have never been through, his ability to explain everything in layman’s terms was exceptional."
“The service provided was of the utmost standard. I have been so happy with Mark and his team and would like to give a personal thank you”.
I wanted to help people and enjoy a challenge. Law offers that as it is a continually evolving area of practice, and this is especially true for claims involving medical negligence.
Helping someone who has been injured to “put right the wrong” and to obtain a sense of justice. My aim is to get the client back to the position they were in, as if the injury had not occurred. If the compensation we can obtain gets their life back on track, then that is the most rewarding part.
Being part of a very experienced team, with a common objective of putting client care first. We have a wealth of knowledge and resources available to call upon, to ensure that the litigation process is as smooth as possible.
Spend time with my family and friends.
I have had a number of case reports published on Lawtel and Lexis, and various other medico-legal journals.
“The swift, and more importantly, accurate diagnosis of cancer is absolutely crucial as early treatment can often provide the best possible chances of recovery and to prevent long-term health complications.
“Sadly, in this case, the NHS’ own investigation suggests that the staff who treated the woman at the NHS Trust in question failed to carry out the correct tests, meaning her cancer was not diagnosed as early as it could have been.
“Now, we have a woman who is not only coming to terms with undergoing an above knee amputation, but also a cancer diagnosis which has been devastating for her. We are investigating the care and hope that lessons will be learned to reduce the risk of similar situation occurring in future.”
“The report by the CQC into the quality of NHS investigations shows that much has to be done to restore public trust. Families are already undergoing an inevitably tragic time through bereavement and the NHS investigation into those deaths should not be making the process any worse.
“The NHS simply isn’t good enough at self-reporting and investigating. It’s often only when independent and specialist medical negligence lawyers get involved that patients and their families get the answers that they deserve.
“There are far too many occasions where I have seen that the duty of candour just isn’t working, and the CQC today has revealed further examples of neglect. Clearly, those concerned need to learn important lessons to improve patient safety and restore public confidence.
“Jeremy Hunt’s comments on the report today will hopefully see a commitment to positive action so that families are candidly told the truth and given closure during this traumatic time.”
“This report makes for distressing reading and highlights some disturbing practices, in particular the inhumane treatment of an ailing infant who was denied a dignified death in the arms of her mother.
“We have seen first-hand the impact that losing a child has had on our clients. The lack of compassion shown to this baby in her short and fleeting life adds to the trauma of an already devastating turn of events.
“To learn that there was initially no intention of making this report public, until the Manchester Evening News became involved will also be of significant concern to patients of the Trust, especially mothers-to-be who put their faith in these organisations to help them through an incredibly challenging and important time in their lives. This is all the more concerning given the NHS “duty of candour” which Trusts are supposed to adhere to.
“The fact that these events occurred in the first place is shocking, but equally unacceptable is the fact that this practice only came to light following pressure from local journalists.
“It is important therefore that Pennine Acute Hospitals NHS Trust learns from these mistakes, and makes a commitment to be more open and transparent with its patients when such findings are made. Only then can they inspire public confidence, improve patient safety and regain the trust of those they serve.”
“It’s alarming that the inspection found that risks were "not escalated in a timely way, if at all" when the NHS is supposed to be encouraging a “duty of candour” and a culture of openness in order to maintain, and if necessary restore, patient trust.
“Immediate changes need to be made to strengthen the level of patient safety at the Trust as its current state is not acceptable. With the devolution deal to give Greater Manchester a bigger rein in the control of its health spending, it’s important that the community works together to improve health care services in the north and retain a good reputation for quality of staff and patient care.”
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