25.03.2015
Joseph Kilgannon and Cezanne Bannon travelled to the Grand Bahia Principe in Riviera Maya, Mexico in December 2014 when Joseph fell ill, which made what they hoped would be one of the happiest weeks of their lives memorable for all the wrong reasons.
The couple, from Newport, in Gwent, have now instructed International Personal Injury experts at Irwin Mitchell to investigate the cause of the illness after Joseph began to suffer from abdominal cramps and diarrhoea and had to seek medical attention abroad.
During their stay at the five-star resort in Mexico, the couple reported that food was served lukewarm, beef burgers were sometimes raw in the middle, ants and insects were all over their original hotel room necessitating a room change.
Joseph, who works as a welder, said: “Our trip to Mexico was meant to be a romantic break for us to celebrate our engagement together but it was completely ruined after I became seriously ill.
“Throughout our stay at the resort we noticed that some of the food was served only lukewarm and the burgers we were served in the restaurant were raw in the middle but obviously we only spotted this after biting into them the first time. We were very disappointed with the standards at the hotel; especially at it was meant to be a five star resort.
“Nothing can turn back the clock and make amends for our ruined holiday but we hope that with the help of our legal team at Irwin Mitchell we will be able to find the answers we are seeking as to how I fell so seriously ill.”
Specialist Travel Lawyers Instructed To Investigate Cause of Illness Following Stay At Grand Bahia Principe Resort In Mexico
A couple, who got engaged at a luxury Mexican resort only to have their celebrations ruined when the groom-to-be fell seriously ill with salmonella poisoning and was hospitalised on his return to the UK, have instructed travel law experts in their search for answers.Joseph Kilgannon and Cezanne Bannon travelled to the Grand Bahia Principe in Riviera Maya, Mexico in December 2014 when Joseph fell ill, which made what they hoped would be one of the happiest weeks of their lives memorable for all the wrong reasons.
The couple, from Newport, in Gwent, have now instructed International Personal Injury experts at Irwin Mitchell to investigate the cause of the illness after Joseph began to suffer from abdominal cramps and diarrhoea and had to seek medical attention abroad.
During their stay at the five-star resort in Mexico, the couple reported that food was served lukewarm, beef burgers were sometimes raw in the middle, ants and insects were all over their original hotel room necessitating a room change.
A few days into the holiday Joseph began to feel unwell in the middle of the night and his condition rapidly deteriorated. Once they arrived back in the UK he was hospitalised and after further tests he was diagnosed with Salmonella poisoning.Expert Opinion
“This was meant to be one of the most romantic breaks of Joseph and Cezanne’s lives but unfortunately the illness he suffered left them unable to fully enjoy the facilities at the hotel and they went home with awful memories rather than happy ones.
“Salmonella is a potentially fatal form of food poisoning that can leave some sufferers with permanent symptoms.
“We will now be investigating the cause of Joseph’s illness and how he came to contract Salmonella. We hope Thomas Cook the tour operator will co-operate fully with us during our investigations.
“We would ask anyone who has recently stayed at the resort to get in touch with us if they feel they are able to assist with our investigations.”
Jennifer Downing - Solicitor
Joseph, who works as a welder, said: “Our trip to Mexico was meant to be a romantic break for us to celebrate our engagement together but it was completely ruined after I became seriously ill.
“Throughout our stay at the resort we noticed that some of the food was served only lukewarm and the burgers we were served in the restaurant were raw in the middle but obviously we only spotted this after biting into them the first time. We were very disappointed with the standards at the hotel; especially at it was meant to be a five star resort.
“Nothing can turn back the clock and make amends for our ruined holiday but we hope that with the help of our legal team at Irwin Mitchell we will be able to find the answers we are seeking as to how I fell so seriously ill.”
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