CQC Calls For Urgent Improvement At Sunrise Of Bassett Care Home

A Catalogue Of Failings Found At Southampton Care Home

25.09.2014

The Care Quality Commission (CQC) has ordered the manager at the Sunrise of Bassett Care Home in Southampton to make urgent improvements to standards and patient care after a number of failings were highlighted during an inspection in June.

The organisation’s report highlighted six areas of resident care where standards must be improved, including call bells not being answered in an appropriate timeframe, with some residents waiting more than 15 minutes before being attended to.

In other cases, patients were provided with wheelchairs that did not suit their needs and inspectors found that residents’ wounds and dressings were neglected.

It also found residents at the care home were at risk of receiving inadequate nutrition and hydration, as the support mechanisms they needed were not in place, and some individual care plans did not contain details of how the needs of residents would be met.

The Sunrise Of Bassett care home said it has been working closely with the CQC to make improvements in the areas the organisation highlighted as requiring improvement.