10.12.2014
The Eastern Daily Press reports that Cedar House Nursing and Residential Home failed in at least one standard of all five areas it was assessed on, including staffing, safe care and meeting residents' needs.
The report particularly noted a lack of hygiene in the 26-resident facility, saying infection control procedures were "not robust" and parts of the environment needed refurbishment, redecoration and deep cleaning.
Residents' dietary needs were also not always met, and staff did not follow each individual's care plans properly.
Cedar House said it has put an action plan in place to address all of the points raised by the report.
"We will continue to work closely with the CQC and look forward to welcoming them back to the home soon to demonstrate our full compliance," said a spokesman for the home.
Care Home Promises Action Plan After Negative Report
A care home in Norfolk has vowed to improve after receiving a damning inspection from the Care and Quality Commission (CQC).The Eastern Daily Press reports that Cedar House Nursing and Residential Home failed in at least one standard of all five areas it was assessed on, including staffing, safe care and meeting residents' needs.
The report particularly noted a lack of hygiene in the 26-resident facility, saying infection control procedures were "not robust" and parts of the environment needed refurbishment, redecoration and deep cleaning.
Residents' dietary needs were also not always met, and staff did not follow each individual's care plans properly.
Cedar House said it has put an action plan in place to address all of the points raised by the report.
"We will continue to work closely with the CQC and look forward to welcoming them back to the home soon to demonstrate our full compliance," said a spokesman for the home.
Expert Opinion
<br/>This is the latest in a long line of care homes that have been instructed to make improvements following a CQC inspection, which is extremely worrying. It is crucial swift action is taken to resolve the issues highlighted by the inspection and any failings are corrected as soon as possible <br/> <br/>“All too often we see the devastating consequences poor quality care within nursing homes can have on victims and their families and it is vital the standard of care received by residents is improved across the board. <br/> <br/>“It is reassuring that an action plan has been implemented to tackle the issues highlighted by the inspection and whilst the errors will take some time to tackle it is important residents and their families are reassured that the process has begun and standards will improve.”
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