Fifty Holidaymakers Receive £117,000 After Illness At The Gran Canaria Princess Hotel

Our illness solicitors secured compensation for 50 holidaymakers who contracted gastric illness during a stay at the Gran Canaria Princess Hotel in 2003.

A number of our clients were diagnosed with salmonella, and some were hospitalised because of the severity of their symptoms. Many developed irritable bowel syndrome, a long term and sometimes permanent condition. The complaints the guests had about the resort concerned:

  • The quality of the accommodation
  • The attitude of the hotel staff and tour representatives
  • The poor food hygiene standards

TUI UK Ltd, the tour operator, denied liability for the illness outbreak. However, our specialist travel lawyers negotiated a compensation settlement for the 50 holidaymakers, recovering more than £117,000.

We secured £5750 for Mr Jones, who developed severe gastric illness at the Gran Canaria Princess Hotel. He said: “Everyone at Irwin Mitchell Solicitors was very helpful and professional. I am very happy with the result and the way the case was handled.”

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