Irwin Mitchell’s specialist international personal injury lawyers have been successful in recovering substantial damages from tour operator TUI UK Limited on behalf of 73 holidaymakers who stayed at the Tropicana Sea Beach Hotel, in Egypt, in 2012.
Holidaymakers complained that the food was sometimes left uncovered for long periods of time, occasionally served lukewarm and some fresh food was seen to be mixed with existing food. Some of the holidaymakers also noticed times when chefs in the restaurant handled both raw and cooked meat without disinfecting their hands.
63 of the holidaymakers in this group fell ill with serious gastric symptoms including diarrhoea, abdominal pain and vomiting. Some of our clients tested positive for Salmonella whilst others we diagnosed with Cryptosporidium, which makes it seem like they had dual pathogens. The remaining holidaymakers pursued and successfully settled their claims for losses including loss of enjoyment and diminution in value of their holiday as a result of others in their travelling parties suffering illness which impacted on their own enjoyment of the holiday.
Following negotiations with the Defendant, our experts have successfully secured (subject to Court approval for 32 children) over £350,000 in damages on behalf of our clients in this group action for losses including pain, suffering and loss of amenity, lost earnings and care, loss of enjoyment and diminution in value of their holiday.
Craig Ince, a member of the group action who successfully recovered compensation for himself and his family, said: “The communication with Irwin Mitchell throughout the claim was great and questions were always answered in a timely manner. We have been very impressed with Irwin Mitchell’s service.”
Jatinder Paul, a specialist international personal injury lawyer, represented the holidaymakers. He said: “We are pleased that a settlement has been agreed that reflects the illness which each individual endured whilst on their holidays to Egypt in 2012. We hope that these families will be now be able to move on with their lives and put their ordeals behind them.”
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