Irwin Mitchell worked with a holidaymaker to secure her £10,000 after she suffered from illness whilst on holiday in the Dominican Republic.
In 2011, our client stayed at the Grand Paradise Bavaro Resort, in Punta Cana, where she developed severe symptoms. The woman noted that the resort had poor food hygiene standards in the restaurant and on some occasions during her stay, she was served undercooked food. Some of the hot buffet food including the meat and vegetables were served lukewarm and there were a lot of flies in the restaurant. She also observed dirty water being used to rinse a food preparation area.
Our client fell ill midway through her holiday suffering with severe diarrhoea and painful stomach cramps. Three years later, she is still experiencing symptoms, which have affected her social life and relationship. Thankfully, the woman is now learning to cope with her illness.
Thomas Cook Tour Operations Limited denied liability for our client’s illness. However, following negotiations, our solicitors recovered £10,000 in compensation for the woman to account for her pain, suffering and loss of amenity.
She was thrilled with the outcome of the case and said: “I am glad that I now have justice and hope that no one else has to go through such an awful experience.”
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