John, a removal man from Grantham, suffered injuries to his neck and back in a workplace accident when undertaking a two man lift with a colleague. His injuries meant he had to have surgery to remove a disc from his neck and also suffered distressing psychological symptoms.
We were approached by John, who asked us to review his file of papers as he was unhappy with the service he was being offered by his solicitors at the time. He didn’t understand what was happening in his case and was concerned that his injuries weren’t being properly considered. Irwin Mitchell took over his claim and brought it to a successful conclusion, taking into account the full extent of the injuries sustained as a result of the accident.
John was faced with financial difficulties because he couldn’t work following his injuries. Irwin Mitchell obtained interim payments, and his final compensation payment will allow him to get back on track financially and let him seek counselling if required.
Lisa Fairclough of Irwin Mitchell’s specialist Serious Injury team dealt with John’s claim and commented: “When John decided to instruct us to take on his claim we fully explained the legal processes involved in a claim which helped to put him at ease. It is always important that people are well informed and regularly updated so that they have a good understanding of what we are doing for them and feel confident in us as their legal representative. This also helps them feel assured of getting the best outcome in their claim.”
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