Our client was employed by Firmin & Sons Plc for two spells between 1963 and 1967, and then from 1973 until her retirement in 2009. She later suffered from noise induced hearing loss.
For the first period she was employed at the company’s premises on Portland Street in Aston, Birmingham.
The factory made buttons, badges and buckles used by the military. She worked in the press department operating both hand presses and power presses that generated a lot of noise.
In her second spell of employment, our client worked as a press operator at the company’s different premises at New Town Row in Aston, Birmingham. She also operated stamping machines that were used to put markings on the items. These machines were also very noisy and it was only in the mid 1990s that the company introduced mandatory hearing protection in the workplace.
Our client, who is 68 years old, first began to notice problems with her hearing after she stopped working in 2009. Her family complained that she had the TV turned up too loudly and she would often miss parts of conversations and have to ask people to repeat themselves.
In October 2011, she had a hearing test in Good Hope Hospital, Sutton Coldfield. She was informed that her hearing ability was lower than expected for a lady her age.
She instructed Irwin Mitchell who took on her case and secured a four figure compensation payout on her behalf. Her case was handler by Mark Lennon, a solicitor in our workplace illness team in Birmingham who has specialist experience in bringing claims for noise induced hearing loss.
Mark Lennon said: “When we reviewed the results of my clients hearing test in October 2011, they suggested that her hearing had been noise damaged. We then obtained witness evidence from my client, reviewed her medical records then instructed an ENT expert to produce a report for her claim. We entered into negotiations with solicitors appointed by Firmin’s insurers and after considering a number of offers tabled, she agreed to accept a four figure sum in settlement of her case.
“My client was provided with hearing protection which she wore from the mid-1990s but as she had worked with the company for over 25 years without hearing protection, all the evidence suggested that this long period of noise exposure without hearing protection had damaged her hearing. I am pleased we were able to secure a good settlement on my client’s behalf.”
If you or a loved one has suffered from hearing damage such as acoustic shock, tinnitus, and noise-induced hearing loss caused by conditions at work our solicitors could help you claim compensation. See our Industrial Disease Claims page for more information.
Back to Client Story