A Nottinghamshire woman has received £7,000 compensation after she suffered a serious injury in a fall at a supermarket.
Ms X was using the travelator at her local branch of Tesco. The travelator system allows access to the first floor to customers with shopping trolleys who would be unable to use an escalator. Ms X had reached the first floor safely and proceeded to carry out her shopping. She was then returning to the ground floor on the travelator, her shopping trolley now full, when the front wheels of the shopping trolley struck the end of the travelator, spinning round to an angle, throwing Ms X off the travelator to the floor.
Ms X suffered a broken right leg in the fall.
Ms X made a claim against the supermarket through Irwin Mitchell’s specialist Accidents in Public Places team. Liability was admitted as the supermarket failed in their duty of care to Ms X as a visitor to their premises.
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