Product liability claims

Defective product compensation claims

The products we buy, from the toys we give our children, to the cars we drive, the food we eat, even the medicines and medical devices we use, are subject to high regulatory standards intended to keep quality levels safe. When you buy or use any product, you rightly expect certain standards to have been met throughout every stage of its manufacture and packaging. If illness, injury or worse results from breaches of responsibility, and we can prove that the product is defective, we can help you make a strong product liability claim for compensation.

Fill in our online claims form for free initial advice.

We’re experts in product liability claims

There are several strict safety laws governing all products sold, chiefly the 1987 Consumer Protection Act. Unfortunately, not everybody adheres to the rules and a wide range of poorly made, hazardous products have featured in claims our team has handled, including several group actions. Our free initial consultation will ensure your case is founded on firm evidence and strong grounds and you’ll benefit from our vast experience, including claims for medical devices and pharmaceuticals. You may not be alone, in which case, we’ll refer you to the best contact within our group action team.

Proving a product is sub-standard is one thing; proving that it caused the injury or illness claimants suggest, is quite another, and can create a complex legal situation. However, we’re experienced and knowledgeable enough to help you. Whether the injuries you have suffered are physical, emotional or financial, we’ll help you to gather evidence, understand fully your legal rights, and will support you in the process of making a claim for compensation.

About product liability claims

As consumer rights awareness has continued to grow, so claim numbers in this area have risen in recent times. Manufacturers of all kinds of products are being held to account, including:

• Medical devices, such as hip joints, heart valves, cosmetic (breast) implants, corneal implants and contraceptive devices
• Food stuffs, which can give rise to for example e-coli, CJD, or salmonella
• Hair products, such as hair dryers, tongs, and chemical treatments
• All sorts of products, from pharmaceuticals, cars and foodstuffs to furniture, electrical goods and tobacco can be, and have been, held liable where the manufacturer can be proved negligent, or the product can be proved defective. ‘Defective’ means that it causes an adverse effect beyond that expected from normal use.

What we'll do for you

More than anything, we aim to keep things clear, simple and as straightforward as possible for our clients, so you are aware of the legal complexities in your case. You’ll be kept informed throughout the claims process which, put simply, looks like this:

• Your free initial consultation gives us a clear understanding of your claim. 
• We will assess your case and advise you of the prospects of success. 
• If you have a case we assign our best legal team with the expertise to handle your claim. 
• The legal team will investigate and build evidence to back up your case. 
• We keep in touch with you throughout, so you’re always informed. 
• Finally, with your approval, we arrive at the best outcome possible.

Make contact as soon as you can

It’s important to speak to us as soon as possible – time limitation periods apply and investigating your claim is often easier if you begin proceedings quickly. Your initial consultation with us is free, and we’ll tell you then whether or not your case is worth pursuing. If it is, we’ll carry out our investigation of the case free of charge too.

Can I make a compensation claim? Complete our personal injury claim form to see how we can help you.