Our client was referred to us by a local Case Manager who recommended us following her very positive dealings with us.
Our client, who was 87 years of age at the time, was delivering Christmas cards when she fell down a large hole in the pavement. The hole was made by the Council but they failed to erect a boundary fence to protect pedestrians. Our client remained in the hole for a period of time as she was unable to climb out alone.
As a result of the fall, our client suffered injuries to her neck and shoulders. She was also extremely anxious and lost her confidence.
We notified the Council of the incident and the injuries sustained and they confirmed they were admitting liability for the accident.
We obtained a medical report and the medical expert stated that all physical symptoms resolved within 4 months. We successfully negotiated settlement in the sum of £4000. Our client was extremely happy with the outcome and the way we progressed her claim.