Legal advice helplines
Accessing legal services
With todays demanding and hectic lifestyle, we understand that customers want the ability to access services and products directly and instantaneously at a time best suited to them.
As a result, we have developed our own, in-house legal helpline that provides high quality general legal advice via the telephone on a 24/7 basis.
How can this help me?
Whether you are a large institution with many millions of customers, a business with a small number of employees or a membership organisation with hundreds of members, the legal helpline can help you in many ways.
Employee legal helpline
It can be offered as part of an employee benefits package that will help to support your staff and provide them with instant legal advice when they need it. Providing such a service can help to enhance your employee brand.
Supports your membership
It can be offered to membership organisations who are looking to offer their members with ‘real value’ and reasons why they should join the organisation. It can also be used as a benefit to ensure member loyalty.
Many of our membership organisations offer the legal helpline as part of their their annual membership fee
Giving your customers more
Many businesses include a legal helpline as a ‘bolt-on’ or added service that they offer their customers. This helps to create brand loyalty through offering an enhanced service.
Offered as a stand alone service that allows you to provide your customers instant legal advice and guidance or offered as part of a packaged service under written by an insurance policy, our legal helpline allows you to provide that extra bit of customer service.
And, because it is provided by IM you have the added security of it being provided by one of the leading law firms in the UK with a bank of specialist lawyers available for consultation.
Benefits to your customers
- Direct access to legal advice from a national law firm
- Expert lawyers
- Immediate assessment of legal risks
- Detailed and relevant legal advice
- Seamless service from initial advice to specialist solicitors within IM
- Clear and concise communication
- Outstanding client care
- Supplementary on-line legal advice
Benefits to you
- Adding value to your brand
- Customer loyalty
- Enhanced products and services
Interested in finding out more about how our legal helpline can help you?
If you are interested in finding out how our legal helpline can help you and your business then simply phone us on 0870 1500 100, or use the links above to drop us a line us or request a call back
We will then contact you to discuss your needs in more detail. Should you wish to proceed, we will establish a small team to work closely with you to ensure that you end up with the service that you want that adds real value to you, your business and its members or customers.
Call us now on 0870 1500 100 to arrange a consultation, or use the links above to drop us a line.