Conveyancing
Volume conveyancing
IM Direct is the volume conveyancing division of Irwin Mitchell. We work together with introducer banks, building societies, builders, estate agents and investment companies to service volume business, including transactional, re-mortgages and equity release work. Our concentration on commercial conveyancing allows us to deliver a seamless service focused on business needs.
Customer focused conveyancing service
We use a dedicated case management system, tailored to customer requirements. Our team of property specialists demonstrate a proactive approach in dealing with sale, purchase, re-mortgage and equity release work, and have extensive experience of providing a high volume telephone and postal based service direct to leading institutions. We even offer an online tracking service, so you can check the progress of your conveyancing anywhere and any time you can get online.
The way we work…
With regular updates Our case management systems and dedicated call centre enable us to provide regular updates to customers at the key stages of the process.
Using bespoke systems We work closely with our clients to develop systems specific to their needs so that they can, for example, dovetail with specific working practices.
Creating joint marketing and promotional initiatives We offer specific products and marketing initiatives to promote your services to customers. This can include product literature and specific communication campaigns to raise awareness of the service. We will also ensure that we promote the facility via our website, www.irwinmitchell.com and will make direct links to your own web pages.
To agreed completion periods We are happy to agree service levels to meet your criteria.
With complete dedication to quality Irwin Mitchell was one of the first legal firms to be awarded the ISO 9001 Quality Assurance Standard. This provides an auditable benchmark by which procedures, communications and responsiveness are measured and is evidence of our commitment to providing a quality service.
About IM Direct
First and foremost our commitment to you is based on strong working relationships and regular, crystal clear communication. Beyond that, we will also deliver:
- An innovative approach to conveyancing services and their delivery and development
- Experienced staff dealing with the day to day property transactions
- Senior Management Supervision and an appointed Client Relationship Manager
- In house IT support services
- Strength and depth in its support services, accounts, IT
Call us now on 0870 1500 100 to arrange a consultation, or use the links above to drop us a line.